Carrier T-Mobile Disabling iCloud Relay

[Surfer13134]

So it appears T-Mobile is now starting to disable iCloud relay for its customers including legacy Sprint. This is BS.

T-Mobile begins blocking iPhone users from enabling iCloud Private Relay in the US [U] - 9to5Mac

Earlier today, a report indicated that some European carriers were blocking the Private Relay feature introduced by Apple with iOS...

9to5mac.com

 

[EddieKeyton1]

Wow, big tech sticking together. Someone must have paid them big time to do something like this. We now know who likes sharing info the most.

 

[Surfer13134]

Wow, big tech sticking together. Someone must have paid them big time to do something like this. We now know who likes sharing info the most.

I'm just hoping Apple can find a way to stop carriers from being able to disable iCloud Relay.

 

[ratspg]

THIS. IS. TERRIBLE. NEWS.

 

[eyoungren]

Disappointing if you're paying for iCloud+ I guess.

Nothing changes if you aren't.

 

[blaine07]

https://tmo.report/wp-content/uploads/2022/01/content_filtering_impacts_wm2.png

 

[Fatus_Asticus]

Hopefully Apple steps in. I don't use Tmobile, their service doesn't work well for me when we travel outside of populated areas. Hopefully this costs them business.

 

[Scubywho]

How does one submit a complaint to T-Mobile? Was considering switching 4 family phones to T-Mobile but this is a bad, bad sign.

 

[Taz Mangus]

Contact Us | T-Mobile

Have a question about your phone or plan? Contact us 24 hours a day 7 days a week for the best customer service!

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does anyone have an escalation email address for customer complaints? I was able to get snail mail address & would prefer to additionally send my concerns and comments to an email.

community.t-mobile.com

 

[Taz Mangus]

<Deleted>

 

[BugeyeSTI]

I read something on the main page about EU carriers moving towards doing the same thing. I'd say the other U.S. carriers won't be far behind T-Mobile. I don't use iCloud+ now but when I need more than 5gb storage I'd like this feature to work as intended and not be stifled by the carriers.

 

[pilotpat]

They actually aren't blocking it. It's working fine on my iphone. The iCloud Private Relay blocking is only on certain plans that have existing blocking enabled, like T-Mobile Web Guard. Disabling the feature on T-Mobile will allow you to enable private relay on ios in most cases.
There is also a setting in cellular setting to limit ip address tracking that apparently has to be turned on in order for Private Relay to be turned on.

 

[Taz Mangus]

They actually aren't blocking it. It's working fine on my iphone. The iCloud Private Relay blocking is only on certain plans that have existing blocking enabled, like T-Mobile Web Guard. Disabling the feature on T-Mobile will allow you to enable private relay on ios in most cases.
There is also a setting in cellular setting to limit ip address tracking that apparently has to be turned on in order for Private Relay to be turned on.

I think this confirms what you are saying:

Customers who chose plans and features with content filtering (e.g. parent controls) do not have access to the iCloud Private Relay to allow these services to work as designed. All other customers have no restrictions.

 

[webkit]

More discussions on this matter....

T-Mobile Says iOS 15.2 Bug Turning Off iCloud Private Relay for Some Users

T-Mobile has not disabled iCloud Private Relay for its subscribers, in contrast to recent reports suggesting the carrier was preventing iPhone users from enabling the feature. In a statement to Bloomberg's Mark Gurman, T-Mobile said that iOS 15.2 device settings that default to the feature...

forums.macrumors.com