Went into a a Tmobile store to buy a $10 nano sim kit with broadband internet for my ipad air because I wanted the free 200mb/month. I activated the sim, but whenever I opened up Safari, it kept coming back to the my-tmobile webpage, so called CS. The woman on the phone did not have a clue. She clearly had never heard of an 'iPad' or 'iPad Air' ('Is that a T-mobile supported device??'), and she did not know about the free 200mb data. So I just hung up and went into the Tmobile store again last week. The store rep could not activate the free 200mb, he called CS and they set me up with 1gb (I did not had to pay for it) for one week. 'The 200mb will be activated in a few days, we are having some troubles with that'. But now, a few days later, is see that the free 200mb plan is still pending... Anyone having the same issues?