I just tried to pre-order the 7 Plus 256GB through Jump! On Demand via T-Mobile and the rep quoted me an up front cost of $200+. Is this normal for JOD? I thought there were no up front costs when jumping to any phone using Jump! On Demand?
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Carrier T-Mobile JOD. $200+ up front for 7+ 256GB?
- Thread starter DADDYDC650
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yeah, its perfectly normal to have the downpayment. I paid 150 for my plus 128gb. T-mobile for sure could have done a better job of explaining that when they first signed people up for the JOD plan.
Yeah tell me about it. Why if going from a 6s+ 128 to the same flavor I need a down payment. I'm just going to get the 32gb now for no down payment and maybe jump later if need be when another special
I spoke to 5 different reps including loyalty reps and none mentioned up front costs when a phone costs more than $750 or so. Luckily the rep I spoke to figured out a plan for me to return the Note 7 I got through JOD at no cost and to call T-Mobile back 48 hours later in order for them to give me back my original Jump 1. If I had known that I would have to pay hundreds up front I would have never asked to get rid of the original Jump! from my line.
I'm on the iPhone JOD plan with a 6s+ 64gb and was told back in June there would be no fee to jump to the new iPhone 7+ of the same memory tier.
Now there is no 64gb iPhone 7+ and T-Mobile wants to charge me $149 to stay in the same tier.
My choice is to downgrade to 32gb at no cost or pay $149 for 128gb.
Sucks either way.
Now there is no 64gb iPhone 7+ and T-Mobile wants to charge me $149 to stay in the same tier.
My choice is to downgrade to 32gb at no cost or pay $149 for 128gb.
Sucks either way.
You should call Loyalty and complain. Not your fault Apple no longer offers a 64GB model.
Agreed that it's not our fault we can't choose the same storage as last year. Even if I was paying $1,000 upgrade fee we still can't even get an order through on JOD.
