Carrier T-Mobile JOD. $200+ up front for 7+ 256GB?

Discussion in 'iPhone' started by DADDYDC650, Sep 9, 2016.

  1. DADDYDC650 macrumors 6502

    DADDYDC650

    Joined:
    Sep 26, 2015
    #1
    I just tried to pre-order the 7 Plus 256GB through Jump! On Demand via T-Mobile and the rep quoted me an up front cost of $200+. Is this normal for JOD? I thought there were no up front costs when jumping to any phone using Jump! On Demand?
     
  2. cdames00 macrumors member

    cdames00

    Joined:
    Mar 19, 2012
    #2
    yeah, its perfectly normal to have the downpayment. I paid 150 for my plus 128gb. T-mobile for sure could have done a better job of explaining that when they first signed people up for the JOD plan.
     
  3. AnthonyJS02 macrumors member

    Joined:
    Mar 24, 2011
    #3
    Yeah tell me about it. Why if going from a 6s+ 128 to the same flavor I need a down payment. I'm just going to get the 32gb now for no down payment and maybe jump later if need be when another special
     
  4. DADDYDC650 thread starter macrumors 6502

    DADDYDC650

    Joined:
    Sep 26, 2015
    #4
    I spoke to 5 different reps including loyalty reps and none mentioned up front costs when a phone costs more than $750 or so. Luckily the rep I spoke to figured out a plan for me to return the Note 7 I got through JOD at no cost and to call T-Mobile back 48 hours later in order for them to give me back my original Jump 1. If I had known that I would have to pay hundreds up front I would have never asked to get rid of the original Jump! from my line.
     
  5. offcamber macrumors 6502

    offcamber

    Joined:
    Jun 30, 2007
    Location:
    USA
    #5
    I'm on the iPhone JOD plan with a 6s+ 64gb and was told back in June there would be no fee to jump to the new iPhone 7+ of the same memory tier.
    Now there is no 64gb iPhone 7+ and T-Mobile wants to charge me $149 to stay in the same tier.
    My choice is to downgrade to 32gb at no cost or pay $149 for 128gb.
    Sucks either way.
     
  6. DADDYDC650 thread starter macrumors 6502

    DADDYDC650

    Joined:
    Sep 26, 2015
    #6
    You should call Loyalty and complain. Not your fault Apple no longer offers a 64GB model.
     
  7. offcamber macrumors 6502

    offcamber

    Joined:
    Jun 30, 2007
    Location:
    USA
    #7
    Agreed that it's not our fault we can't choose the same storage as last year. Even if I was paying $1,000 upgrade fee we still can't even get an order through on JOD.
     
  8. DADDYDC650 thread starter macrumors 6502

    DADDYDC650

    Joined:
    Sep 26, 2015
    #8
    I went ahead and purchased the phone through Apple. Not dealing with anymore Jump! BS anymore.
     
  9. kupkakez macrumors 68000

    kupkakez

    Joined:
    Apr 4, 2011
    #9
    One would think since 128gb is the new "mid tier" that this wouldn't even be a problem. o_O
     

Share This Page