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agreement, contract, whatever. If someone can't afford to pay off their device or have no desire to in order to change companies, they are stuck with that phone and company until the agreement is fulfilled. Yes, it is easy to pay off the phone, sell to recoup costs, and repeat at another cell company. My point was that the phone installment plans are still effectively a contract. Very different than the 2-year contracts of years past but still bind someone to a cell company until fulfilled.

T-Mobile does allow you to cancel your service and still make monthly payments on your phone but for use on another carrier. https://support.t-mobile.com/docs/DOC-23903

T-Mobile's coverage may not be the best for you but they are certainly the most flexible carrier and give you so many opportunities to go elsewhere if you aren't happy. It's pretty hilarious that people still find ways to jump all over them. Sorry they are asking you to actually pay for the equipment you got from them.

Other alternative is to take advantage of Verizon/Sprint/ATT's offers to switch services. Good luck.
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The person I was replying to can certainly do better with AT&T than $120 for 6 GB on two lines. As I told them, I'm on a 6 GB plan now that AT&T's retention department put me on the other week and I'm paying $90 for 6 GB on two lines before any discounts.

For me, T-Mobile's lower cost simply isn't worth it yet. Even with their enhancements to coverage, they're still far behind AT&T and Verizon in my area (Metro Atlanta) in terms of consistent, reliable coverage. T-Mobile's coverage only gets worse according to their own map if I hit the road and travel virtually any direction from Atlanta unless I'm staying within 10-15 miles of an interstate or major U.S. highway. They're improving, certainly, but they're not where they need to be yet for me to consider switching, personally.

This was where I was with them 2 years ago. Tempting but not yet ready in my area. I hope they get better coverage to your area soon. Tweet John and tell him to hurry up! lol
 
I currently pay $80 for two lines with 2GB of LTE data each plus taxes/fees (current bill is $99). So if I switch to this plan, I'll continue to pay the same price with taxes/fees included? Unless, T-Mobile will switch people with my plan to this one (I doubt it, but with T-Mobile who knows?). I'll call tomorrow when the plan becomes available. I won't have to "take it easy" with my current data usage anymore. Sounds more like a reasonable data plan I would get in Europe, or at least closer to it.
 
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T-Mobile does allow you to cancel your service and still make monthly payments on your phone but for use on another carrier. https://support.t-mobile.com/docs/DOC-23903

T-Mobile's coverage may not be the best for you but they are certainly the most flexible carrier and give you so many opportunities to go elsewhere if you aren't happy. It's pretty hilarious that people still find ways to jump all over them. Sorry they are asking you to actually pay for the equipment you got from them.

Other alternative is to take advantage of Verizon/Sprint/ATT's offers to switch services. Good luck.
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This was where I was with them 2 years ago. Tempting but not yet ready in my area. I hope they get better coverage to your area soon. Tweet John and tell him to hurry up! lol

really? that's what you read into my post? that I'm jumping all over them? wow. I merely stated that until a person has fulfilled their phone agreement, the are required stay with that phone and carrier (and I didn't know T-Mobile actually allowed you to leave them but still pay for the phone. Thanks for the info). Please go back and read the chain of our conversation. One user simply put that they were tied to T-Mobile (for whatever reason). You said there is no such thing as a 2-year contract. I simply put (playfully, I might add), that a phone agreement can tie a person into a carrier (albeit, not the same way as the old 2-year contracts). And now I'm being accused of not wanting to pay for my phones? wow.
 
Yes. They will cover the costs to switch. But you bring up a good point about the test drive option. T-Mobile is great as long as you live in an area they cover well. I believe they offer some sort of buyers remorse period that is intended for you to test out their network, but you could try it for a month for cheap with a prepaid sim.

I'd rather pop their SIM into my current phone, so I know any problems is their network not the new phone....
(I can forward calls from my old number to the temporary T-Mo one to give it a try).

Gary
 
Wtf? I pay $80 PER LINE in Canada for 5GB on Rogers. T-Mobile, come save us.

Canada & the US are really expensive for cell contracts & data. I pay £14 / month for 4 GB on EE in the UK. Everything else is expensive here but phone contracts are cheaper
 
I have ATT NEXT on my phone, my wife's iPhone 6 is paid off.

Will they pay the remaining $600 for me to switch or is it only they pay for contracts.

I don't want to upgrade now but will when the 7 comes out. I am assuming they make you pay a monthly fee to upgrade like NEXT and can upgrade yearly?

I guess going to T-Mobile tomorrow is the best option for these answers but if I switched I would save about $40 a month.

Worth it
 
Damn - I'm currently paying ~$200 for almost exactly the same thing (well, 12GB shared on two lines) on ATT. This is less than half the cost...

Hmmmm..... I'm "fairly" happy with ATT coverage right now (it has trouble in Boston subways... but I think everyone probably does) but that is almost TOO tempting...
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They will only pay off contracts.

What - seriously? I'm in a similar boat (my iPhone 6+ is nearly paid off - my wife's 6S is still pretty new). You're saying T-Mobile won't do anything to help us switch?

I think I'll drop by a store tomorrow and chat with them about it...
[doublepost=1460092938][/doublepost]Nevermind - I wasn't thinking of how most of that is paying for phones. My actually bill is only about $110 a month for 12GB of shared data. So this would still be a savings - but not big enough to make me want to switch...
 
Before you jump ship, call AT&T and tell the automated system that you want to cancel your service. That will get you to retentions and I bet they will give you a much better deal than what you currently have.

In my experience, AT&T is much more willing to compete on price than Verizon is. I spoke to AT&T retentions the other week and I now have 6 GB of data to share between two lines (which is what you have), and I'm paying $90 per month before my FAN discount. My FAN discount brings it down to $80 but the taxes and fees make the total $92 and change.

I've learned that being friendly with CSRs goes a long, long way. Also, dropping the word "T-Mobile" in the conversation helps, too. I bet you won't hang up the phone before you have a lower bill, more data, or both.

Hm. That does sound like a good idea. How long do you think I can get those lower rates and higher data amounts for? If it's only for a year, IDK that it's worth it. If it's for several years though...
 
Hm. That does sound like a good idea. How long do you think I can get those lower rates and higher data amounts for? If it's only for a year, IDK that it's worth it. If it's for several years though...

As far as I know, there is no expiration on it. Retentions didn't mention anything to me about the rate expiring after a certain period of time. I think once you've got it, you've got it. I'm going make a habit now of calling the retention department once a year to see what they want to offer me in order to keep my business.
 
They will only pay off contracts.

This is not completely correct. I will repeat what I said earlier, and this is my personal experience switching from an ATT NEXT plan to T-Mobile.

When you walk into the T-Mobile store to switch they will give you a trade in credit on your phones. Once T-Mobile switches you over ATT automatically generates a final bill, that bill will be submitted to T-Mobile. The check you will get from T-Mobile is the difference between the final bill value and your the trade in credit they gave you. So no, they won't give you a check for the full value of the bill, but you still get the full value, just in the form of account credit and a check.
 
I'm in this same scenario. I have unlimited plan and my wife has the 2gb plan. We don't have texting so even with my FAN discount and a flip phone my bill is about $110. When you add texting/data overages its go up to $120 and thats with no tethering too. We are up in September so I will most likely look to switching over to TMobile.

Yes, but it sounds like you are used to two-year contracts where most of the cost of your phone is rolled into your monthly bill. This T-Mobile plan does NOT include the phone in any way. So you will be paying anotherr $20-30 a month PER PHONE if you want newer phones as well.

It's not a deal-breaker, but people like myself who are coming from two-year contracts don't always think about that.
 
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