T-Mobile or Verizon?

JD84

macrumors 6502
Original poster
Sep 12, 2014
328
5
Phoenix, AZ
I recently ported my two lines to T-Mobile, I had Verizon before I did so.
I have mixed feelings about their service and customer service and wanted to know what everyone's thoughts or feedbacks were on T-Mobile or any personal experiences. I know Verizon is more expensive but felt like their voice quality was really good but noticed their internet got slower that it used to.
I live in Arizona so if anyone who currently lives in AZ and has T-Mobile would love to know.
Thanks for any help I can get.
 

maflynn

Moderator
Staff member
May 3, 2009
66,771
33,717
Boston
What kind of coverage are now getting with t-mo? Sounds like you're incurring some buyers remorse, is there anything that caused that, i.e., dropped calls?
 

JD84

macrumors 6502
Original poster
Sep 12, 2014
328
5
Phoenix, AZ
What kind of coverage are now getting with t-mo? Sounds like you're incurring some buyers remorse, is there anything that caused that, i.e., dropped calls?
Sometimes there's a delay in their voice quality and an echo.
I notice the phone works better in some places when I had Verizon.
But T-Mobiles Internet seems faster than Verizon.
I am just confused. :(
 

ROLLTIDE1

macrumors 68000
Sep 12, 2012
1,790
549
If you never travel then go with T-mobile but if you do leave the city go with Verizon cause T-mobile network is mostly Edge when you leave a major city
 

Sifinity

macrumors 6502
Jun 11, 2014
322
1
Texas
is this really even a comparison? if you want better coverage and have money to spend then verizon , if you want relatively cheaper coverage then T-Mobile
 

Rockies

macrumors 6502
Oct 4, 2011
300
21
Switched from Verizon to T-Mobile. Have not had any issues. They have much cheaper plans than Verizon, also you are not tied into a contract. I am always in a big city, so LTE is always excellent with T-Mobile. If you visit a rural farms regularaly, then get Verizon. I prefer savings over rural coverage.
 

mtneer

macrumors 68030
Sep 15, 2012
2,892
2,054
I usually only stay in the Phoenix area
Unless your home is in a dead spot, T-Mobile is a no brainer. Their major weakness as other posters have said is coverage outside of major metroplex areas. Since you stay mostly in Phoenix area, no need to pay Verizon premium.
 

dBoPlay

macrumors newbie
Sep 25, 2014
24
1
I've had both carriers and I stuck with Verizon but I also travel in and out of the city quite often.

If coverage isn't an issue I'd probably go with T-Mobile though. I had much better experiences with their customer service and they are, obviously, cheaper.
 

AAPL21

macrumors member
May 11, 2014
52
4
I recently ported my two lines to T-Mobile, I had Verizon before I did so.
I have mixed feelings about their service and customer service and wanted to know what everyone's thoughts or feedbacks were on T-Mobile or any personal experiences. I know Verizon is more expensive but felt like their voice quality was really good but noticed their internet got slower that it used to.
I live in Arizona so if anyone who currently lives in AZ and has T-Mobile would love to know.
Thanks for any help I can get.
Never has any problem in cities, however, signal can be weak in other places. T-mo makes it up and then some with Wi-Fi calling. As long as you have wifi at the remote office/resort you are in, you will be able to receive/make calls and text. Another huge plus with Wi-Fi calling is that once you go onto airplane modes and turn on wifi (calling), the iPhone 6 battery life almost double.
 

grant.nytn

macrumors newbie
Jan 22, 2010
16
0
I switched to T-Mobile for their truly unlimited plan (including 5GB/mo personal hotspot) because I was sick of being throttled by AT&T after 5GB of data usage each month. Their plan is amazing for my wife and I as we both have unlimited everything. Within the first week, however, I've learned of T-Mobile's shortcomings. The first day, I made a trip from Indy to Chicago and had only even could make calls on about 10% of the trip. The rest of the time on I-65 my phone read "NO SERVICE". I also happen to sit in the garden level (read: basement) at work and any time I'm in an interior room there is no service. These are things that I took for granted with AT&T. In Chicago, the service was excellent, as it is above ground in Indianapolis. If you live/work in a large urban setting, you're likely fine. But if you spend ANY time outside of that, don't even bother.

TL/DR - Switching back to AT&T after 1 week of T-Mobile.
 
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