T-Mobile sim not working?

Discussion in 'iPhone' started by Appl3FTW, Oct 2, 2015.

  1. Appl3FTW macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #1
    is there something I'm missing here? I tried my coworkers T-Mobile sim on my Att iPhone and it says "activation required". Huh? I thought the full priced Apple Store phones are unlocked? Or do I have to restore first and I should get that message "congratulations your iPhone has been unlocked".
     
  2. RossMak macrumors 6502

    RossMak

    Joined:
    Jun 14, 2012
  3. Jatheon macrumors newbie

    Jatheon

    Joined:
    Jul 3, 2015
    Location:
    U.S
    #3
    From Apple store it should be unlocked, actualy not should, it must be unlocked. Contact them and tell us what they said to you.
     
  4. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
  5. duaneu macrumors 6502a

    Joined:
    Jun 19, 2010
    Location:
    Bellevue, WA
    #5
    If the phone were locked, wouldn't it say "invalid SIM"?
     
  6. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #6
    Well that means your phone isn't unlocked. Why didn't you just buy the T-Mobile version to make sure it was unlocked?
     
  7. mcdj macrumors 604

    mcdj

    Joined:
    Jul 10, 2007
    Location:
    NYC
    #8
    Oh no! How will you complete your time sensitive experiment if you have to wait until they open? I would complain to Tim Cook that they need to be open 24/7 for life or death issues like this!
     
  8. stulaw11 macrumors 65816

    Joined:
    Jan 25, 2012
    #9
    And Wasteland we go!

    Guess reading/searching is a thing of the past

    Here’s the quick guide of unlocking the new iPhone, if you purchase it directly from Apple:

    • Turn ON your new iPhone 6s or 6s Plus.
    • Plug it into your computer and launch iTunes.
    • Follow the carrier activation prompts with the SIM that came with the new iPhone installed.
    • You will see an unlocked message confirming that your device is unlocked.
     
  9. kupkakez macrumors 68000

    kupkakez

    Joined:
    Apr 4, 2011
    #10
    You really do have more issues than Vogue :p I'm surprised you even buy Apple products anymore.
     
  10. powerbook911 macrumors 68040

    powerbook911

    Joined:
    Mar 15, 2005
    #11
    Did you try going ahead and following the on screen setup or the iTunes setup? Sometimes, when you get a new sim in the phone, you have to connect to iTunes, it like verifies it's an unlocked phone.
     
  11. Azzin, Oct 2, 2015
    Last edited: Oct 3, 2015

    Azzin macrumors 68040

    Joined:
    Jun 23, 2010
    Location:
    London, England.
    #12
    @Appl3FTW Looks like you "really showed" Apple after your delayed Watch delivery.

    Hang on, breaking news...

    Tim Just heard about your issue...

    [​IMG]
     
  12. Appl3FTW, Oct 2, 2015
    Last edited: Oct 2, 2015

    Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #13
    So the phone is locked. Apple confirmed it was saying locked in their database. WTF. they said it doesn't matter if you paid full price for it because it could still be locked and they don't sell unlocked phones at this time. Apple said ATT phones are locked to ATT. BULLCRAP.
     
  13. Jayderek macrumors 6502

    Jayderek

    Joined:
    Jun 28, 2010
    Location:
    Madison, WI
    #14
    try for a free iPad Pro now...might as well shoot for the stars, right?
     
  14. RossMak macrumors 6502

    RossMak

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    Jun 14, 2012
    #15
    Haha unlucky buddy! Maybe Apple really showed you this time
     
  15. noobinator macrumors 601

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    Jun 19, 2009
    Location:
    Los Angeles, CA
    #16
    All that free stuff does have a price after all it seems.
     
  16. Eileen89 macrumors 65816

    Joined:
    Aug 12, 2014
    #17
    I originally ordered the AT&T 6S+ at full retail from Apple.com. It came on launch day and it was definitely unlocked out of the box. I got the confirmation message on iTunes and it worked perfectly with my T-Mobile prepaid SIM card.
     
  17. stulaw11 macrumors 65816

    Joined:
    Jan 25, 2012
    #18
    Bingo have to hook to itunes, clearly reading isn't a strong suit around here. It took me all but 10 seconds to Google the answer posted in post #9 here.
     
  18. nostaws macrumors 6502

    nostaws

    Joined:
    Jan 14, 2006
    #19
    Depending on the phone, iPhones are locked to T-Mobile. They sell phones on plans now, as a result they lock them to their service.

    If you go into an apple store you have to ask for an unlocked phone now (then use it with a t-mobile sim).

    This has been the case for a while. I just got my 5s unlocked by calling t-mobile (going to ebay it), and my 6s that I bought on the Jump on Demand program is locked to t-mobile, until I pay it off, and have it unlocked.

    I think they limit each line to two phone unlocks per year.

     
  19. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #20
    Not from Apple. All of the T-Mobile iPhones sold at the Apple Store are unlocked even if you buy them with T-Mobile financing. I purchased my 6+ last year and 6S+ this year using T-Mobile EIP in the Apple Store and they were both unlocked out of the box.

    T-Mobile iPhones bought from T-Mobile stores or their website are locked to T-Mobile.
     
  20. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #21
    that's great, read post #13.
     
  21. stulaw11, Oct 2, 2015
    Last edited: Oct 2, 2015

    stulaw11 macrumors 65816

    Joined:
    Jan 25, 2012
    #22
    LOL so because Apple said it's true (which it's not) so you shouldn't even bother to try the method? So you want to start threads for help but ignore all suggestions to fix it. Makes perfect sense....:rolleyes:

    Just called Apple and complain for an iPad Pro now bud or threaten to return it as all of your other Apple products. Another thread to the Wasteland it goes.
     
  22. CEmajr macrumors 601

    Joined:
    Dec 18, 2012
    Location:
    Charlotte, NC
    #23
    Well you should still be in your 14 day return window. Go exchange it for the unlocked one.
     
  23. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #24
    Apple said: Apple gave me an unlocked phone but ATT locked the phone as soon as I set it up.
    ATT: Apple gave me a locked phone and they cannot lock the phone.

    so WHO THE F is lying here.
     
  24. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #25
    I hooked it up in ITunes and did restore from backup.
     

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