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T-Mobile Sued for Breaking Lifetime Price Guarantees
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I don’t think my T-Mobile one plan has gone up. I have T-Mobile one military and I pay $100 for 4 lines. I don’t think that has increased at all. Aside from the Netflix offering changing throughout the years. Still can’t find anything even remotely close in price though.
The customers that they will no longer have. Also, the customers that they may be prohibited from raising the rates on. Cliches are great but one-size-fits-all nonsense generally fits no one well.
More like a voucher for select accessories from T-Mobile store.
Good that they are being sued. Their customer service is horrible , service is bad in key spots I visit and being 10yr customer (they thank me every time I call) doesn’t mean sh$t.
If I didn’t get a Netflix discount for the kids I’d be done with them…
If I didn’t get a Netflix discount for the kids I’d be done with them…
If they lose in the suit, T-Mobile should rollback the rate increase instead of paying it out. I was for (8) years, paying $70.00 a month for (2) lines, under the 55 Plus plan. Last year my wife and I upgraded our phones to iPhone 14 and 14+. Then they tack on this $3.00 equipment fee. Recently, our (2) lines was increased to $5.00 a line. So now we are paying $83.00.
Overall, I really can't get any cheaper service elsewhere.
This needs to happen a lot more often. If you make a promise, do whatever it takes to keep your word. If you aren’t intending to keep your promise, then keep your mouth shut.
When a big corporation is caught like this, there should be a fine equivalent to 20% of last year‘s gross income.. on top of any awards. It should be a mandatory and immutable fine. That should teach everyone else not to do this.
When a big corporation is caught like this, there should be a fine equivalent to 20% of last year‘s gross income.. on top of any awards. It should be a mandatory and immutable fine. That should teach everyone else not to do this.
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And the gift card will not be able to be used for bill payment. Can only be used for T-mobile swag.
AT&T Offers a Value Plus plan for $50.99/month, two lines unlimited.
FirstNet is $45 a month, unlimited everything, including hotspot.
You're not getting anything special.
Sure, Verizon. Lackluster 5G UW coverage.... Double the price of every other carrier.
Want a full trade in value? Sorry, can't be on their unlimited starter plan, which is $75 with autopay ($85 without), and no hotspot tethering because their max trade credits are $415 on that plan. Can't even get UW on this plan either.
Second level up? $90 with autopay and $100 without autopay.
Discounts aren't very good compared to AT&T and T-Mobile either.
Verizon is definitely not the best choice. Sorry bub.
I moved the family from Verizon to T Mobile at the beginning of the year because the connections with T Mobile were better, but I'm starting to regret that decision. I'm stuck with them because I have installment payments now, but from the netflix thing a few days after I started with them to this, maybe I should have stayed with Verizon. I do like the Netflix perk though.
Agree! We use TM for cellular home internet. Our unlimited service was price locked, and first couple of years were great. Suddenly price went up by $5 mo. unless you did autopay with a bank account. No thanks...they've been hacked at least 3 times recently. Then our speeds went down to single digits. Emailed the CEO, they blamed everything under the sun for slow speeds...birds nests, leaves on the trees..you get the picture. Recently, we'd had enough and said we were contacting the FCC, which we did, and suddenly for the past couple of weeks speeds have improved.
Also agree with the next post about the departure of Mr. Legere.
John Legre was a fraud that used smoke and mirrors to gain customers at the expense of employees. What? You think all those things he offered were free, there is no free and the employees covered those expenses long enough.
Mike has to now clean up the mess that Legere created by promising things now, but kicking the problems for the future. Well the future has arrived and T-Mobile needs to cover those costs, and that is by raising prices.
I worked for T-Mo and left for AT&T, even during that period I could tell Legere was screwing his workforce in the long term because of the "Uncarrier" crap that would cost it in the future. Legere made sure he did all these "wonderful" things and then retired because he knew it would come back to bite him.
All the carriers are bad. We seriously need a disruption in this space. I’m using an MVNO that uses TMob so I pay half the price for the same crappy cell coverage… but saving 50% makes it more palatable.
We can start by preventing them from pushing all of their sales online. Many folks will be out of a job because the carriers don't want to pay commission to reps and keep their retail stores open.
All of them are made of the same dough, we only have the illusion that we choose
+1
Who's we? And how would we do it? By government fiat?
I've been in a carrier story maybe twice in the past decade. It's like the mall: Why go when it's faster and easier to get what you need online? If I need customer service, I just do a chat.
How's it faster to get what you want online? You can have it in your hands the same day?
I’m still rocking on sprints unlimited kickstart for $15/month … no tethering but I’m not complaining
Tech and services with low variable costs, like phone plans, can be an exception.
For example, the price of the cheapest AT&T smartphone plan in 2007 was $59.99/month for 1 line and that didn’t even include unlimited talk and text. 17 years later, including recent years of high inflation, you can get an AT&T unlimited talk/text/data plan for less at $50.99/month for 1 line.
The price of a 128GB iPhone 12 in 2020 was $879. The 128GB iPhone 15 launched last year, after a period of high inflation, for less at $829.
$50.99/month is per line for those two lines which would mean $101.98/month total.
