I use Verizon for my phone service, but I wanted to purchase my iPad Air through T-Mobile to get 200mb of "free data for life". I was going to purchase a WiFi tablet, but decided this was too good a deal to pass up.
I was on the phone yesterday for an hour with a supervisor telling me that I do not get 200mb of free data. It's $10 a month, due to me not being attached to any other T-Mobile services. I wish this was a joke. They said their website is "confusing" and they will need to escalate this to change their website so it's not misleading. They told me I need to have a phone line with them to get the free data. They credited my account for a year for 200mb, but in a year I will have to call back to complain again, since they can only do things in yearly increments.
From T-Mobile's site:
"FREE DATA FOR LIFE
Anybody who wants to use a tablet on T-Mobile's 4G LTE network gets 200MB free data for as long as you own the device, whether you pay for it up front or you choose to finance it.
You can buy a tablet from us, or bring your own device. Either way, you will get 200MB free data for the time you own the device and use it on our network."
What's confusing about this T-Mobile?