- Apr 12, 2001
U.S. carrier T-Mobile has decided to offer "additional support" to customers using the iPhone on its network, reports TmoNews. While T-Mobile doesn't sell the iPhone, it reports that more than 1 million unlocked iPhones are used on its network and the additional support will be useful to T-Mobile's less tech-savvy iPhone users.
T-Mobile will support users who have questions about "common procedures, information about feature and specifications and other basic device questions." Most T-Mobile iPhone users are limited to T-Mobile's slower EDGE network due to the iPhone's incompatibility with the 1700/2100 MHz bands used by the carrier for its faster data networks. Late last year, though, some of T-Mobile's towers were adjusted for its faster HSPA+ network, moving them to the iPhone-accessible 1900MHz band in some "pockets" of the country.
Earlier this month, T-Mobile claimed the next iPhone chipset could be capable of supporting the carrier's Advanced Wireless Spectrum, but noted that it didn't have any specific knowledge of Apple's future products.
Article Link: T-Mobile to Offer Additional Support for iPhone Users on Its Network