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Yet again the problem, as usual, is the coverage.
Until they expand their coverage all of these T-Mobile deals are useless, no matter how enticing they may be.
That's old news. You're using old hardware. With hardware that works with 700mhz, you wouldn't be saying this.
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Where does it say the deal requires a 24 month finance plan?
 
People with devices older than an iPhone 6S will not have band 12 LTE coverage, this is why they have poor T-Mobile coverage as most of the new network is band 12 LTE. For a list of compatible devices visit T-Mobiles website
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That's probably because they are using devices older than the iPhone 6S which do not have band 12 LTE coverage which is most of T-Mobiles new expanded network.
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You have to have a band 12 LTE compatible device, all iPhones older than the 6s won't work
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What device were you using?? Was it an iPhone older than the 6s? If the device did not have band 12 LTE you wont get coverage
Yes, this is an important point. Reason I got my 6S.
 
Just to comment because a lot of people are debating about coverage. I just switched to T-Mobile from AT&T and I have to travel a lot because of my Job. I live in West Texas and to my surprise, the coverage is a lot better then AT&T and Verizon. The only places I have had trouble where my AT&T service didnt, was in North Colorado, but other then that, I have had coverage with T-Mobile in far more places then I have ever had with AT&T or Verizon. That is just my experience. With any carrier, you won't have coverage anywhere.

I will comment and say just based on Carrier info, T-Mobile has more towers then AT&T across the US. Verizon also has more towers then AT&T. I am personally excited for this offer because I have 4 lines and I am definitly excited to take advantage of this.
 
Too bad their network in the Bay Area is trash. I went from Verizon to T-Mobile in hopes of seeking unlimited data and getting a better fallback network than CDMA and instead what I got was data speeds of .1mbps down even on full bars during peak hours. Switched to AT&T and it's been perfect so far. HSPA fallback and great LTE speeds.

I agree whole heartedly. I don't get why their loyal customers give them a pass. Living in the Bay Area IN San Francisco I can confirm your sentiment. Their network is absolute garbage. When it's good it's great. I think the people that think it's acceptable have just come to terms that their coverage is what it is. Having both att and tmo, I often will try to go a couple days on tmo to see if their coverage has improved to be at least somewhat close to att. Nope. I actually feel like the areas where service is degraded has gotten worse.

For me there's nothing more aggravating then being in a building or at the airport and having the dreaded 2 bars of 4G (no LTE) and trying to use data and just having the circling icon that it's trying to load a page.

T-Mobile is a good deal but you get what you pay for. The international benefit is the only thing I even bother keeping them for. As soon as I'm in flight back to the US the att sim goes back in.
 
Yet again the problem, as usual, is the coverage.
Until they expand their coverage all of these T-Mobile deals are useless, no matter how enticing they may be.

The problem is that carrier coverage varies wildly by location. "...are useless..." may be true for you; but for me, T-Mobile is the best choice. T-Mobile is the only carrier that I get a usable signal inside my house. Verizon I get "a signal," but not enough to make phone calls. Sprint and AT&T have no signal at all until I get half a block from my house. (Which is odd, AT&T used to have the best signal. I wonder if AT&T and T-Mobile did a tower swap or something in my area.)
 
For better quality video? and tethering at LTE speeds instead of 3G?
Binge ON doesn't necessarily mean higher quality video coming through for unlimited users. Unless it changed, this program is meant to throttle down video quality to 480p, but T-Mobile would give users with 3GB+ to have as much as they wanted at that quality.

Unfortunately the unlimited data can mean different things now. For myself and my brother, we have the older unlimited data with no restrictions besides 5GB of tether, but the newer ones are unlimited if you use the Binge ON and music streaming services. I know when T-Mobile first started offering Binge, I had turned it off since I can do unlimited Full HD. If I had left it on, T-Mobile was offering me one free Vudu rental a month, not worth it for me.
 
Binge ON doesn't necessarily mean higher quality video coming through for unlimited users. Unless it changed, this program is meant to throttle down video quality to 480p, but T-Mobile would give users with 3GB+ to have as much as they wanted at that quality.

Unfortunately the unlimited data can mean different things now. For myself and my brother, we have the older unlimited data with no restrictions besides 5GB of tether, but the newer ones are unlimited if you use the Binge ON and music streaming services. I know when T-Mobile first started offering Binge, I had turned it off since I can do unlimited Full HD. If I had left it on, T-Mobile was offering me one free Vudu rental a month, not worth it for me.
That's right, I think they call it Premium Connectivity now where you get better than DVD quality and tether at LTE speeds.

On my 4 line 10GB deal, I always had binge on off and with 20GB reserved per line in the data bucket, I never ever ran out of data. I came close once and used almost 12GB of data in one day for my Apple TV when my Comcast went down but that's when I finally got to use the data bucket.

I'll never give up my 4 line deal for unlimited ever.
 
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I'm on a tmobile pre-pay plan and tired switching to the ONE plan but since i am Canadian and have no credit history im SOL.

Anyone know any work arounds or want to part with there account and let me take it over?

Just an idea for 5gb with unlimited canada call and text is 95$/month w/o taxes. So paying for 1 line at 70 with auto pay which is 65$/month is still cheaper then my canadian crappy line.

Anyways please let me know as i want on this plan.
 
That's old news. You're using old hardware. With hardware that works with 700mhz, you wouldn't be saying this.
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That's utter garbage. I have an Android AND an iPhone both with the latest frequencies... and even in areas that have supposedly "bright explosive pink" LTE in major cities across the country, TMO's coverage is a joke. It truly is a case of you get what you pay for. I'm not sure how anyone who has TMO can defend their coverage as "good" unless they've never had ATT or VZW. Anyone who has had either of those carriers would have a detrimental experience with the coverage at TMO.

It's not to say TMO isn't good for anyone. It is what it is. You sacrifice coverage in favor or perks like unlimited data, global roaming, lower costs, less stringent credit check, etc. So there's a market for it. I personally don't shop at the dollar store, but obviously it's good for millions because they're all over the country. I have ATT and TMO and TMO is great to have when I go international. So it does have its upside. Unfortunately it also comes with its downside.

To me, those who say "the coverage is good and it's nothing to gripe about" is the same as those who said "Who cares about Hillary's emails" LOL. Yep, I went political.

Bottom line, ATT and VZW have come down in price by a lot in response to TMO, so TMO is having a pro-consumer impact for everyone, even those not buying into TMO. I have group plans on both TMO and ATT, and on my ATT account I have 8 users and on TMO I have 4. Both cost about $32 per line per month. I feel like I get a far better deal on ATT though because I don't worry about coverage. TMO is a constant battle with areas without coverage, or 4G that won't connect to data, or the infamous "GPRS" while driving between metro areas, LOL. With ATT I can count on coverage, TMO I cannot. Simple as that.
 
I agree whole heartedly. I don't get why their loyal customers give them a pass. Living in the Bay Area IN San Francisco I can confirm your sentiment. Their network is absolute garbage. When it's good it's great. I think the people that think it's acceptable have just come to terms that their coverage is what it is. Having both att and tmo, I often will try to go a couple days on tmo to see if their coverage has improved to be at least somewhat close to att. Nope. I actually feel like the areas where service is degraded has gotten worse.

For me there's nothing more aggravating then being in a building or at the airport and having the dreaded 2 bars of 4G (no LTE) and trying to use data and just having the circling icon that it's trying to load a page.

T-Mobile is a good deal but you get what you pay for. The international benefit is the only thing I even bother keeping them for. As soon as I'm in flight back to the US the att sim goes back in.

Do you have a phone with 700MHz coverage? Have you tried it since August 4, 2016? The reason is that their 700MHz coverage will penetrate much deeper into buildings and between buildings. Here's the announcement:

https://newsroom.t-mobile.com/news-...s-up-the-bay-area-with-extended-range-lte.htm

If you're using a phone that doesn't support band 12 (700MHz) you're not giving T-Mobile a fair shake. If you tried it before August 4th, you should try them again as it's MUCH better with band 12.

Tim
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That's utter garbage. I have an Android AND an iPhone both with the latest frequencies... and even in areas that have supposedly "bright explosive pink" LTE in major cities across the country, TMO's coverage is a joke. It truly is a case of you get what you pay for. I'm not sure how anyone who has TMO can defend their coverage as "good" unless they've never had ATT or VZW. Anyone who has had either of those carriers would have a detrimental experience with the coverage at TMO.

It's not to say TMO isn't good for anyone. It is what it is. You sacrifice coverage in favor or perks like unlimited data, global roaming, lower costs, less stringent credit check, etc. So there's a market for it. I personally don't shop at the dollar store, but obviously it's good for millions because they're all over the country. I have ATT and TMO and TMO is great to have when I go international. So it does have its upside. Unfortunately it also comes with its downside.

To me, those who say "the coverage is good and it's nothing to gripe about" is the same as those who said "Who cares about Hillary's emails" LOL. Yep, I went political.

Bottom line, ATT and VZW have come down in price by a lot in response to TMO, so TMO is having a pro-consumer impact for everyone, even those not buying into TMO. I have group plans on both TMO and ATT, and on my ATT account I have 8 users and on TMO I have 4. Both cost about $32 per line per month. I feel like I get a far better deal on ATT though because I don't worry about coverage. TMO is a constant battle with areas without coverage, or 4G that won't connect to data, or the infamous "GPRS" while driving between metro areas, LOL. With ATT I can count on coverage, TMO I cannot. Simple as that.

I see you posted this on August 10th. T-Mobile added 700Mhz to SF on August 4th, so you may have made your decision a week prematurely. Verify your devices support band 12 too (many don't). If you moved your phones from AT&T to T-Mobile, they probably don't have band 12.

Tim
 
Do you have a phone with 700MHz coverage? Have you tried it since August 4, 2016? The reason is that their 700MHz coverage will penetrate much deeper into buildings and between buildings. Here's the announcement:

https://newsroom.t-mobile.com/news-...s-up-the-bay-area-with-extended-range-lte.htm

If you're using a phone that doesn't support band 12 (700MHz) you're not giving T-Mobile a fair shake. If you tried it before August 4th, you should try them again as it's MUCH better with band 12.

Tim
[doublepost=1480613408][/doublepost]

I see you posted this on August 10th. T-Mobile added 700Mhz to SF on August 4th, so you may have made your decision a week prematurely. Verify your devices support band 12 too (many don't). If you moved your phones from AT&T to T-Mobile, they probably don't have band 12.

Tim

Yes, I have the iPhone 7 Plus. It supports Band 12. And previously I had the 6S Plus which also supported band 12. It's not a frequency issue, it's their backhaul and saturation of towers. It's just unacceptable. I still have TMO (ATT is primary, and my second phone I use for international travel is TMO), so I turn it on often and hope and wish it's gotten better but it just hasn't. There are entire swaths of gates at SFO where you'll still see EDGE, and even a couple spots of GPRS or NO SERVICE. For an airport like SFO, that's a joke.

Downtown coverage is reasonable, until you go into a parking garage or low floors in a building. Maybe my expectations are high because I also have ATT and their coverage is far superior. I have friends who have TMO and say they're satisfied, and also have friends that loathe their horrid coverage\service.

What frustrates me about TMO is their coverage is there, but the network doesn't support it. For example, if you drive to Pacifica, there are areas around Skyline College where you'll get 3-4 bars, and generally it'll show as LTE, but more times 4G (HSPA). You'll have great reception, but if you try to place a call, use data, or send a message it just times out. This has happened all over the country for me across many devices on the TMO network, it's just unreliable. When it works great, it's amazing, but it's not reliable enough for me to count on. I know it's a second-tier provider, but it seems like they're putting their money into the wrong places.

Seeing the new plans, it seems like they realize their issues. They charged too little, which means not much capital to improve the network, they did unlimited, which now is unlimited but throttled streaming video and additional charge to have hotspot... so it's evident they self realize their issues they have and are working on it, but they have a long way to go before they're anywhere close to the user experience of ATT or Verizon. I travel 2-3 weeks out of the month domestic and international. I have had these issues with TMO nationwide, which is why I use ATT, which is why many use ATT. I have the TMO line solely to use for international when I'm out of the country. That's the one aspect where TMO obliterates all the competition.
 
Yes, I have the iPhone 7 Plus. It supports Band 12. And previously I had the 6S Plus which also supported band 12. It's not a frequency issue, it's their backhaul and saturation of towers. It's just unacceptable. I still have TMO (ATT is primary, and my second phone I use for international travel is TMO), so I turn it on often and hope and wish it's gotten better but it just hasn't. There are entire swaths of gates at SFO where you'll still see EDGE, and even a couple spots of GPRS or NO SERVICE. For an airport like SFO, that's a joke.

Downtown coverage is reasonable, until you go into a parking garage or low floors in a building. Maybe my expectations are high because I also have ATT and their coverage is far superior. I have friends who have TMO and say they're satisfied, and also have friends that loathe their horrid coverage\service.

What frustrates me about TMO is their coverage is there, but the network doesn't support it. For example, if you drive to Pacifica, there are areas around Skyline College where you'll get 3-4 bars, and generally it'll show as LTE, but more times 4G (HSPA). You'll have great reception, but if you try to place a call, use data, or send a message it just times out. This has happened all over the country for me across many devices on the TMO network, it's just unreliable. When it works great, it's amazing, but it's not reliable enough for me to count on. I know it's a second-tier provider, but it seems like they're putting their money into the wrong places.

Seeing the new plans, it seems like they realize their issues. They charged too little, which means not much capital to improve the network, they did unlimited, which now is unlimited but throttled streaming video and additional charge to have hotspot... so it's evident they self realize their issues they have and are working on it, but they have a long way to go before they're anywhere close to the user experience of ATT or Verizon. I travel 2-3 weeks out of the month domestic and international. I have had these issues with TMO nationwide, which is why I use ATT, which is why many use ATT. I have the TMO line solely to use for international when I'm out of the country. That's the one aspect where TMO obliterates all the competition.

I don't see anything that you're seeing, maybe because I have an Android phone and not Apple. I can download at over 50Mbps every time I try, not at all a saturation problem. But, that's with a different phone in a differnet part of the country. For me, I never have a problem.

Tim
 
I don't see anything that you're seeing, maybe because I have an Android phone and not Apple. I can download at over 50Mbps every time I try, not at all a saturation problem. But, that's with a different phone in a differnet part of the country. For me, I never have a problem.

Tim

Yeah, don't get me wrong there are places I go where it's stellar, just not in San Francisco, Los Angeles, San Diego, Chicago, Denver, Houston, Atlanta, New York, Anywhere South Florida, Boston, Phoenix. Seattle is good tho. LOL. Oh, and Portland is not good.

I don't think it's the phone since I've used Android devices and iPhones (and even a windows device last year albeit not a band 12 device on windows)
 
I've been to many of those places without a problem. But, I have an Android phone.
 
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