You've been calling rural Wisconsin for the last 15 years?
lol. They admitted it, which is more than the other shady companies do.
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T-Mobile to Pay $40 Million Fine for Faking Outgoing Calls to Rural Areas
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T-Mobile has been great for me. Fast internet. I always have coverage. Free Netflix. I give zero ***** about this.
That’s all about to change. T-Mobile’s nationwide 600mhz spectrum acquisition is in the process of being rolled out. Mind you, I don’t currently have any significant issues on Tmobile compared to Verizon. Neither of the two are or will be perfect. By 2020, T-Mobile’s network will outshine Verizon. That’s a huge achievement for a company about to be bought out five years ago. Legere is brilliant.
In a few years time, however, Tmobile will have the most robust coverage out of any of the carriers. They’re spending WAY more money than the competition to make sure they dethrone the most arrogant, deceptive, and greedy company in the country (and I’ve dealt with almost every major telecom / media company over the past 15 years): Verizon.
Seems like admitting it as a result of an investigation can simply be part of some sort of a deal that was reached that required admission as one of its aspects.
I'm glad that the FCC addressed the issue directly. Just because the FCC decided on a light touch rather than trying to run an industry does not mean that they won't stop and punish unfair practices. I do call into smaller areas in Wisconsin and never had had an issue but, because of some of the crazy local carriers that don't want to play nice other weird anomalies, if you're in those areas with a T-Mobile phone, you end up roaming with worse that 3G data rates.
T-Mobile just tried to get a tower on top of a school in Central Wisconsin (Wausau) and it was voted down because of radiation fear and kids. It's a pain when I have to travel there.
But T-Mobile customer service has been great for me otherwise and they continue to rapidly expand. They have saved me a ton of money when we travel to Canada and on streaming by my kids.
T-Mobile just tried to get a tower on top of a school in Central Wisconsin (Wausau) and it was voted down because of radiation fear and kids. It's a pain when I have to travel there.
But T-Mobile customer service has been great for me otherwise and they continue to rapidly expand. They have saved me a ton of money when we travel to Canada and on streaming by my kids.
Honestly, since switching to T-Mobile form AT&T, I have had TWO dropped calls, compared to at least two a day with AT&T, there is a major difference there.
Yes, what T-Mobile did here was wrong, but what I want to know is how often the other companies have done the exact same thing?
The dumb thing is that having the tower that close would've meant that student's phones would not have to transmit very far with very much power, and that would've been better for all kids that carry phones at school.
(It's the phone transmitter that's within an inch of you that heats up your body cells, not the miniscule amount of power from a tower fifty or a hundred feet above your head.)
It's specifically his comments about how things other wireless carriers are doing is stupid and Verizon then follows suite 6-18 months later. I don't care about the cost component per month. I'm paying more with T-Mobile than I did with Verizon. I'm also not living in a world in which I think Verizon/T-Mobile/AT&T/Sprint aren't currently or haven't previously participated in questionable and/or illegal activities.
Yep. That is until the most recent spectrum auction. They finally reserved part of the spectrum up for sale for the smaller providers and T-Mobile made off like a bandit. The billions that Verizon and AT&T spent is coming around to bite them hard as T-Mobile had to build a lot more towers to try and cover the same area using higher frequency signals. Now that they have a huge chunk of the low frequency as well as the ridiculously higher tower density, they’re about to make it the Big 2 cry Uncle. It’s already began with Opensignal and Ookla proclaiming T-Mobile’s network as the fastest and covering the most people. It’s only going to get so much better when more of the low spectrum comes online. And when 5G comes around in a couple years, Verizon and AT&T will have to decide which part of their congested 4G spectrum they want to repurpose for 5G, worsening their coverage further.
For anyone that’s had poor customer service with T-Mobile, you must not have a dedicated team yet. It’s still expanding to all users but for the last year or so, all my support is done through my dedicated support team of about 30 people in Whichita. I know several of them pretty well and I’ve never had better customer service than with T-Mobile once they made the switch. This coupled with unlimited international data and texting, T-Mobile Tuesday, fastest speeds, and an obscenely low phone bill of $115 for 5 phonelines, 2 tablets, and an Apple Watch, why would I ever go elsewhere to an inferior provider that’s more money?
This exactly. I've had the three all in lines for $100 for the past year and a few weeks ago, ported out my main number to AT&T because their coverage is just slightly better then T-Mobile in my area. I still have 2 lines for $100 now on T-Mobile and I plan on keeping them for some time ONLY because i get poor data speeds and mostly poor call quality while I am at home on AT&T. I can use WiFi calling on AT&T so that's not too big of a problem these days but in the past before WiFi calling, I could not even make a call on AT&T while at hime so I switched to T-Mobile probably about 2012 or so.
The problem with my T-Mobile all in lines is that using Hotspot is slow at 3G speeds and I don't get Netflix but I hate Netflix anyways and I don't get video throttled at all.
Every time I call T-Mobile customer service, it is always top notch, just simply outstanding. If I could get quality AT&T service while at home, I would go AT&T only though.
Let’s keep it real here, Verizon and AT&T are on the shady side too, arguably more than T-Mo. That’s not to excuse what T-Mo did, but we all know that most companies, Apple included, will try shady stuff from time to time for their benefit.
That wasn't the why I was asking (as I thought would be clear in the rest of my post). They have the technical capability to connect the call so why fake it? There has to be a reason (which is NOT answered in the article) and I suspect it's extortionist pricing by the local tower operators in that region.
edit: typos