Speaking of true representations of what customers actually encounter, today's announce changes absolutely nothing for the customers who weren't hacking around how this plan has always worked.
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T-Mobile to Restrict Unlimited Customers Using Up to 2,000 GB of Data Per Month
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Then they should pay for more. It's steeling. "Sorry officer, I just needed more printer ink. So I took some without paying. But I needs more than I already got, so it's ok." You think that would go over well?
T-Mobile is no better than the rest in this area. They say "UNLIMITED DATA $80". Then they tell you in small print that it doesn't include the cost of the phone, which most people are used to getting. And in even smaller print they say that unlimited data isn't really unlimited, only in certain situations and circumstances is it actually unlimited.
That's not the same, because T-Mobile doesn't allow you to pay for more tethering as far as I know. So if someone needs more than 7GB, they have to use these tethering apps.
What country are you from? I'm in the US and never heard of Data Caps until recently. My Carrier (Sprint) always says I have unlimited data
They don't advertise unlimited tethering which is what these people are doing. They're tethering and hiding that fact with apps. So quit yer TROLLING!
If you're going to criticize T-Mo, at least stop misrepresenting what they present to customers. The website clearly says the unlimited data is for smartphone only. The 7GB tethered data is clearly spelled out in same font size as all the rest of the information. http://www.t-mobile.com/cell-phone-plans/individual.html It's pretty darn clear.
Whether or not you agree with "data is data is data" is one thing. Creating a narrative where they're hiding the tethered data info in small print or TOS (geoff5093) is disingenuous. Your argument should be strong enough to stand on it's own without embellishment.
It is unlimited on the device directly connected to the T-Mobile network (the phone). When people turn their phones into hotspots so they don't have to buy a landline ISP service, it violates the TOS. If you can't understand the difference there is nothing anyone can help you with.
2TB? Wow, that's a LOT. I guess they are streaming non-stop. I don't like how the term "unlimited" is used with many carriers, but using that much is excessive. I think the worst I've ever done is around 600GB, and that was because of massive online backups.
That opens up an even worse problem IMO. The * that states customers who use more than 21GB on their unlimited data plan are subject to throttling.
It's unlimited data for phone usage PLUS a 7 GB package of tethered data. Making tethered data appear like phone data is the customer being shady - not T mobile.
Say it with me: 2,000 > 7
Yup. Clearly listed there in the same size text, with a link that explains it in more detail. Again, nothing new, and nothing hidden.
I don't know of any carriers network that can sustain the load of truly unlimited data on all devices, with no throttling. Say what you want, but if every customer had a plan that allowed that, and actually made use of that, it would bring every wireless network to its knees. Every single one. Data itself may be unlimited. The ability to pump that data through a cell tower is limited. IMO, this is why AT&T and Verizon stopped selling unlimited data plans YEARS ago. This is why I think it's stupid to be giving T-Mobile so much grief for trying to offer an unlimited data in a manner is less likely to kill its network as people start utilizing more and more data.
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Yes it's not hidden, but that doesn't change the fact that "unlimited" data is far from really being unlimited. To most people, that means they can use however much data they want in whatever way they want.
Yes the rest of the 10 page contract is meaningless if it includes the word UNLIMITED.
T mobile should give anyone that makes 1 payment on that plan limitless data FOR LIFE - otherwise it's not truly UNLIMITED. No wait - their offspring should get it after they die - otherwise it's not truly UNLIMITED.
It's not the matter of "maybe" they should punish this people. You just need one person to **** up one good thing and everybody else gets punish. I think T-Mobile should cancel their contract since it's too disruptive to the rest of the people who have a sense of honor.
Data isn't a limited commodity, but the "pipes" to transmit that data are. Think of it like cars on a road. It all works great until you reach the capacity of the road and then all the cars slow down. The cost to providers (and you adding in profit) is based on how much capacity the average people are using. If someone is using 1,000 times more capacity than normal people, that raises the average. The choices to deal with this are A) stop the people at a cap B) charge people going over the cap a lot C) raise the price for everyone a little.
OK, I LOVED this analogy. but after reading all the posts I think a revised version is what might be truer to the people complaining about "UNLIMITED"
Based on your logic, I can go to an 'all you can eat' buffet and bring my kids or other people who like to eat. I get a plate for myself, then get another plate and let my kids eat off my plate and argue that they can eat because "I paid for all-you-can eat and they are eating off MY plate. The majority of people with kids let them eat off their plate." Before you argue that they're different situations, you read the word 'unlimited' and just ignored everything else. I read all you can eat and ignored everything else.
Now, the data is Unlimited to the specific device you signed the contract with, not any device you could send data to. and SERIOUSLY folks. you cannot be too angry when you SIGN A CONTRACT BUT FAIL TO READ IT. I understand 95% of folks won't/do not read the TOS or small print contracts. but they are written by lawyers who want to ensure clarity on things. If you don't agree with the contract, do not sign it...or see if they can make an amendment for you.
***We have an HOA and people get upset saying the HOA can't tell you what you can or can't do, BUT they can and you signed a paper saying you agree to it. sorry, it sucks but that's something as a consumer you need to make sure you know the contractual obligations and rules, etc. BEFORE signing the contract.
They're just accelerating their own extinction. I've already done all the math - I'm just waiting for it to be cheaper to get 30 GB per month with a cellular provider than I pay Comcast. If prices keep changing at the rate they have been, within ~4 years, I'll pull the trigger and jump from Comcast Broadband to AT&T LTE for my home internet.
Comcast is so crooked that they would rather keep you as a customer than enforce this policy. When I tried to cancel my cable tv they gave me a deal that made it cheaper to keep tv and Internet vs Internet alone.
Trying to cancel services at Comcast is a nightmare. One month I may have to download 10 TB just so that they can dump me on purpose.
But I'm afraid that these jokers will start to tier data like phone carriers.
Sad that a few who think they are entitled to do whatever they like cause the majority to pay one way or another. Someone is going to pay for abuse in either tighter controls and or price increases. Then the few will loudly cry foul. A good many of the things we loudly complain about are truly self inflicted by abuses.