I got my iPhone X on release day, and restored it from backup. I'm lost as to why I can see voicemail messages, but when I go to play them, they don't work. Just acts like it's going to play, but then doesn't play anything at all. I've tried resetting network settings, made sure I was on the latest T-Mobile Verision, rebooting, restarting the iPhone, deleting the voicemails only to retrieve them and try to play them back, with no success. So I called T-Mobile. T-Mobile isn't sure why this is a problem, and they say the only thing is a restore to maybe see if that'll work. If that doesn't work then they suggest I bring it into T-Mobile for a swap but I'll have to wait till December to get me a new iPhone X. I don't think it's a hardware issues, obviously it's voicemail. So, software is all I'm thinking. I'm just trying to figure out if I'm the only one with this issue. I have tried to look on Google, and seems as if others are having the same problems even on different networks. Not sure if it's a restore issue, and it just didn't install properly or what. But, I'm trying to refrain from restoring to see if there's any possible work around to getting this fixed. Any help would be greatly appreciated if anyone has any ideas as what I can do. Or if your having this problem also please reply and let me know I'm not alone. TIA for all those who reply!