Tags Disappearing and Missing Icon Previews

[Mlrollin91]

So I was finally allowed to install High Sierra on my MacBook after not being allowed to because law school testing software had not been updated to support HS. (Thank goodness, I was going crazy without being able to use Apple Watch unlock with my S3).

Anyway. Since upgrading, I have had two annoying problems and wanted to see if I was alone.

First, my .docx files only show a blank white slab, they no longer show a preview of the text like in Sierra and below. No matter what I do, I just cant seem to get the preview. A minor annoyance as its just cosmetic, but it just doesn't look right.

Second, more of a bigger problem, my colored flags keep disappearing. Whether its a photo, document or any other file. Randomly, the color flag will just disappear and I have to reassign it. Sometime later, it will just disappear again on its own.

 

[dianeoforegon]

Try restarting in Safe Mode.

1. Start or restart your Mac.
2. Immediately after you hear the startup sound, press and hold the Shift key.
3. Release the Shift key when you see the Apple logo appear on the screen.

If that fails, try try OnyX/

Once you launch OnyX, you’ll find LaunchServices listed in Maintenance > Rebuild. Just check the LaunchServices box and press Execute to rebuild it.

Onyx has some powerful features. Use with care.

The flag issue sounds like it could be preferences. Let's see what the options above do first.

 

[Mlrollin91]

Thanks. I’m pretty familiar with Onyx. I use it for deep cache cleaning. I’m expericing the flag issues on both my iMac and MacBook. So I’m guessing it’s a bug. Nothing has changed with settings or preferences. Only thing that changes was updating to HS.

I will try Onyx later though. But I’m expericing both of these issues on both devices. So I’m assuming it’s just buggy software.
[doublepost=1508989824][/doublepost]

Try restarting in Safe Mode.

1. Start or restart your Mac.
2. Immediately after you hear the startup sound, press and hold the Shift key.
3. Release the Shift key when you see the Apple logo appear on the screen.

If that fails, try try OnyX/

Once you launch OnyX, you’ll find LaunchServices listed in Maintenance > Rebuild. Just check the LaunchServices box and press Execute to rebuild it.

Onyx has some powerful features. Use with care.

The flag issue sounds like it could be preferences. Let's see what the options above do first.

Ran Onyx. No change. I discovered how the bug works.

When I open the .docx document in word and make my changes; when I click save, the flag disappears.

So its definitely a bug in HS. Saving a document should not remove the tag.