Take to Genius?

Discussion in 'MacBook Pro' started by KettyKrueger, Aug 1, 2009.

  1. KettyKrueger macrumors 6502a


    Feb 17, 2007
    Hey all,

    I think I may book myself a genius appointment for tomorrow. My MBP is acting up.

    Basically, iTunes freezes when playing video (iTunes store bought videos and also a few of my own). I've also had a couple of system freezes when not playing video, but they didn't last for very long. There was no need for the freezes, I'm monitoring my CPU usage it never goes above 50%.

    Also, I have to repair the permissions on a regular basis (like 4/5 times per day) and then restart each time for the screensaver to work.

    I also have 1 stuck pixel too ( no bigee really).

    So is it worth taking it in? I have a sneaking feeling they'll just reset the PRAM, play a video for 2 minutes and tell me it's working again. I hate intermitted problems, people never believe you!!

    I'm trying to cover all bases before I go (hardware test, reset SMC and PRAM, etc) so they don't fob me off.

    Saying that, my local Apple store is the best. My bro-in-law took his 4GB Nano for repair (1 day after the expiration off the warranty), they offered to fix it for free, they sent it away and sent him a brand new 120GB iPod Classic instead!!! THEN, last week, his now of warranty by months, Classic died. They replaced it with a brand new a 160GB Classic. I don't know if they have excellent customer service, or he's just the luckiest SOB that ever lived. Either way, I'm hoping they just offer me a new MBP.

    Appreciate any thoughts. Thanks.
  2. theJamie macrumors member

    Jul 20, 2009
    It won't hurt just to take it in. Sounds like something is it up with your Mac.
  3. nufanec macrumors regular

    Sep 10, 2005
    I would try backing everything up and doing an erase and install followed by manual set up (ie not by migrating back from a time machine backup).

    If you are experiencing such a large number of permissions issues, there is probably something underlying that is causing that. An archive and install would probably help, but and erase and install would be my first place to start.
  4. KettyKrueger thread starter macrumors 6502a


    Feb 17, 2007
    Cheers for the replies dudes.

    I did format my hard drive last week. I never use 'migration assistant'. I'm kinda old school, I restore all my stuff manually!!

    Needless to say, it didn't work!

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