Taking a Mac to the Genius Bar

Discussion in 'Mac Basics and Help' started by wallaby, Feb 6, 2008.

  1. wallaby macrumors 6502

    wallaby

    Joined:
    Jun 5, 2007
    Location:
    Iowa
    #1
    I plan on making a reservation at the local Apple Store on Saturday to take care of my broken MBP DVD drive. This got me to thinking, though: Am I going to need my original receipt to show that I bought one? How do I prove that I am still under AppleCare? Anyone have experience with this?

    Also, can anyone give me an idea of how long it usually takes to fix a problem through the Genius Bar? This is my only computer to use while I'm at school, but I'm at a point in the semester where I could probably go a few days without it.
     
  2. Eraserhead macrumors G4

    Eraserhead

    Joined:
    Nov 3, 2005
    Location:
    UK
    #2
    They'll do everything off the serial number. It'll also take a few days to fix, I'd expect it to be less than a week though.
     

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