Taking calls only works 50% of the time

Discussion in 'Apple Watch' started by iBlazed, May 20, 2015.

  1. iBlazed macrumors 68000

    iBlazed

    Joined:
    Feb 27, 2014
    Location:
    New Jersey, United States
    #1
    This has become increasingly annoying. As if its not bad enough the call volume is too low, about half the time I try to accept a quick call on my watch just to tell the person I'll call them back it doesn't go through. It says connecting for about 5 seconds and then says call failed. Of course, it always happens at the moments where it would be very convenient for me to answer a call on my watch. Anyone else?
     
  2. Gooberton macrumors 65816

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    Jun 20, 2010
  3. Crazy Matt macrumors 6502

    Crazy Matt

    Joined:
    Apr 20, 2015
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    USA
    #3
    I've only taken about a dozen short calls in the 3+ weeks I've had the watch and haven't had a problem other than sometimes I have to hit the answer button a couple of times before it answers.
     
  4. pragmatous macrumors 65816

    Joined:
    May 23, 2012
    #4
    There's an update for the watch v1.01. You might also want to reboot your watch by holding the crown and button at the same time for 10 seconds or whenever the :apple: pops up.

     
  5. iBlazed thread starter macrumors 68000

    iBlazed

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    Feb 27, 2014
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    #5
    Did both of those yesterday. Did a soft restart today. Happens sometimes when taking a call on a Mac or iPad as well.
     
  6. pragmatous macrumors 65816

    Joined:
    May 23, 2012
    #6
    That is really weird. I'd call apple maybe they've seen that before and know of a fix. Maybe it's the carrier? Who do you have? Sprint?

     
  7. iBlazed thread starter macrumors 68000

    iBlazed

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    Feb 27, 2014
    Location:
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    #7
    Nope, ATT, but I don't see how it can be a provider issue. It seems to be a glitch in the handoff of the call from the iPhone to the watch.
     
  8. AdonisSMU macrumors 603

    Joined:
    Oct 23, 2010
    #8
    With ATT its probably ATTs fault. I swear they are quickly becoming the worst cell phone carrier in the US.
     
  9. iBlazed thread starter macrumors 68000

    iBlazed

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    Feb 27, 2014
    Location:
    New Jersey, United States
    #9
    Not really. I have incredible service here in Jersey. Would never consider switching to the abusive ex-husband that is Verizon, no matter how good the sex was. And t-mobile and sprint are crap here.
     
  10. AdonisSMU, May 20, 2015
    Last edited: May 20, 2015

    AdonisSMU macrumors 603

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    #10
    Tmobile works great in nj. My friend p and I compare speeds all over ny and nj and his tmobile iphone speed is an order of magnitude faster than my Att Iphone. Not to mention it holds the calls better when we are not in a big city. It doesnt matter where we go its the same story in every place. Atts service has gotten so bad Ive had to complain to ATT on multiple occasions. I pay my bill on time and im paying $260/month.
     
  11. spiderman0616 macrumors 68030

    spiderman0616

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  12. David58117 macrumors 65816

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    Jan 24, 2013
    #12
    I have sprint and aside from not getting 4G (in a college town of about 100,000), and having spotty reception - I've never had a call from handoff drop off.
     
  13. BillyTrimble macrumors 6502a

    Joined:
    Sep 20, 2013
    #13
    That's an absurd generalization. Many of my friends have Verizon in many different areas and have dropped calls all the time. ATT is rock solid for me. I guess from this I could conclude that ATT is the best and Verizon is the worst. But that would also be absurd.
     
  14. Tycho24 macrumors 68020

    Tycho24

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    Aug 29, 2014
    Location:
    Florida
    #14
    No problems answering calls so far...

    It took me a minute... But, I actually am appreciative of the low volume when answering calls. It forces appropriate behavior. If I'm at home, on my back porch, with my iPhone inside, I can take a call on my Watch... In public? Never ever. I'm kinda grateful we don't have to have Apple Watch users labeled as douchebags for constantly taking calls in public.
     
  15. iBlazed thread starter macrumors 68000

    iBlazed

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    Feb 27, 2014
    Location:
    New Jersey, United States
    #15
    Yeah but honestly it's too quiet to even use in my quiet house. I can barely hear it. It sounds like if you turn your iphone volume all the way up and hold it away from you.
     
  16. Michael CM1 macrumors 603

    Joined:
    Feb 4, 2008
    #16
    FaceTime was about the same when it first came out. Now it's muuuuuch better. I think that's mostly a software thing that can be fixed over time. If there was any rush to fix software, I'm guessing the phone calls were at the bottom of the list since most people aren't "OOH, I can make a call from my wrist!" Neat feature, but I think it's more of a convenience thing just in case you can't pick up your phone. I love to use my Beats headphones to get insanely better call quality, so the itty bitty speaker on that thing -- especially after listening to speakerphone calls on my iPhone -- isn't really making me drool.
     
  17. bushman4 macrumors 68000

    Joined:
    Mar 22, 2011
    #17
    Unpair and Pair your watch again. This should correct the problem. You can also do a hard reset if that doesn't work
     
  18. iBlazed thread starter macrumors 68000

    iBlazed

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    #18
    I'll give it a try.
     
  19. bbeagle macrumors 68040

    bbeagle

    Joined:
    Oct 19, 2010
    Location:
    Buffalo, NY
    #19
    Same here. In 2 days with the watch, I've taken 6 calls, and made 2 outgoing calls. All have worked - 100%. The person on the other end said the voice quality wasn't very good, but the calls worked.
     
  20. fischersd macrumors 68040

    fischersd

    Joined:
    Oct 23, 2014
    Location:
    Kitchener, Ontario, Canada
    #20
    I didn't see this asked. Are you in bluetooth or wifi range when this happens? (if you're in bluetooth range, we can eliminate your WAP from suspicion).

    If BT, the re-pairing is certainly the most logical first step.

    For those with really old WAP's (that don't support 802.11n), you may want to upgrade to a new one if you're planning on using watch over wifi as you're moving about your house (and possibly outside).
     
  21. spiderman0616 macrumors 68030

    spiderman0616

    Joined:
    Aug 1, 2010
    #21
    I asked my wife how I sounded one day--she said it just sounded like she was on speakerphone.

    We're both kind of spoiled because the quality on FaceTime Audio as well as voice over LTE on Verizon is good enough where it almost sounds like you're in the same room, but the Watch call audio seems to be "good enough" in my experience.
     
  22. TC400 macrumors 6502a

    TC400

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    Apr 20, 2010
    Location:
    Pittsburgh, Pennsylvania
    #22
    Same thing goes for Pittsburgh. ATT is simply the best around here.
     
  23. iBlazed thread starter macrumors 68000

    iBlazed

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    Feb 27, 2014
    Location:
    New Jersey, United States
    #23
    Tried to unpair and then re-pair. Seems to be working ok so far.
     
  24. AdonisSMU, May 21, 2015
    Last edited: May 21, 2015

    AdonisSMU macrumors 603

    Joined:
    Oct 23, 2010
    #24
    ATT has the 3rd worst service rating of all of there carriers. That doesn't happen because the service is great no matter how you try to spin it. That's years of lousy service. You don't get that reputation because a few people had a few dropped calls. :confused:

    You have to work hard at failure to earn the reputation AT&T has.

    link

    VZN clearly has the fastest network when compared in real world usage tests according to CNET 08/2014

    Phonearena

    T-Mobile is the fastest LTE according to Phonearena's tests as of 12/2014.

    VZN has the best coverage and AT&T falls somewhere in between. AT&T used to have the fastest data with almost as much coverage as VZN. Now it's losing to TMobile in LTE speed and they don't seem to be doing anything to improve the network in areas where there are tons of paying customers.
     
  25. Seekeroftruth macrumors member

    Joined:
    Apr 10, 2015
    #25
    I haven't had any issues with calls on the watch (besides wishing the volume was louder), so I hope the repairing works out for you. I have vzw if that actually matters. HD voice definitely does not carry over to the tiny watch speaker! ;)
     

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