Taking faulty charger back to genius bar...question?

[Souljas]

Hi, my macbook charger decided to melt and I am going to take it back to the GB to see if I can get a replacement.

-The problem is that my original charger failed outside of the warranty period, and was given a replacement by John Lewis (a UK department store) as they offer a free extra year warranty. The charger was taken from another computer.

-I know that Apple GB will ask me for my macbook serial number if I go there, but will it matter if the charger is from a different computer than my original macbook? Can they tell that the charger is from a different computer and not my macbook?

Any help will be much appreciated as it will possibly save me a long journey...
Thanks

 

[miles01110]

The problem is with the charger, not the Macbook. I wouldn't even bring it. They shouldn't care whether or not it's the "included" charger or not.

 

[Dave Braine]

Also, the problem is John Lewis's. I'd take it there first.

 

[Souljas]

thanks for the replys, I took the charger into the Apple Store and they wanted to know my macbook's serial number before they replace it . Does anyone know if the the macbook and charger are linked somehow?

 

[Zanthus]

thanks for the replys, I took the charger into the Apple Store and they wanted to know my macbook's serial number before they replace it . Does anyone know if the the macbook and charger are linked somehow?

Hey,

I don't think the serial number of your laptop will reveal you have a different charger !

Although if its a charger from say a macbook pro they gave you rather than a macbook they are slightly different so that may have caused the problem, so they would know if it was the wrong charger in that case

Hope that helps

Craig

 

[miles01110]

They probably just want to know that you have bought a computer as opposed to finding a charger on the street and bringing it in.

 

[surflordca]

thanks for the replys, I took the charger into the Apple Store and they wanted to know my macbook's serial number before they replace it . Does anyone know if the the macbook and charger are linked somehow?

They want to know if it's under warranty or if they charge you for a new one...

 

[fsdnm]

They want to know if it's under warranty or if they charge you for a new one...

just wondering what happened, were they able to tell it wasn't the original charger?

 

[chscag]

just wondering what happened, were they able to tell it wasn't the original charger?

Take note of the date of this thread... it's more than 5 years old.