Taking MBP to Genius

Discussion in 'MacBook Pro' started by Mx356, Feb 12, 2009.

  1. Mx356 macrumors member

    Mx356

    Joined:
    Oct 13, 2008
    #1
    Hey guys I had a question. I'm going to take my MBP into the Apple Store to see if maybe they can figure out what's up with my computer. My question is, can I make an appointment online, do I have to call, or do I just show up?

    Thanks a lot guys
     
  2. ziggyonice macrumors 68020

    ziggyonice

    Joined:
    Mar 12, 2006
    Location:
    Rural America
  3. Mx356 thread starter macrumors member

    Mx356

    Joined:
    Oct 13, 2008
  4. Mx356 thread starter macrumors member

    Mx356

    Joined:
    Oct 13, 2008
    #5
    This might be a stupid question, but where do I find my Apple Membership Number?
     
  5. theITGuy macrumors 6502a

    theITGuy

    Joined:
    Feb 12, 2009
    Location:
    chasing the ghost in the machine
    #6
    You need to sign on as "Guest" I believe...that's how I did it when I took my MBP to teh Apple Store :p

    It will ask you for name and email address then...

    Cheers.

    -J.-

     
  6. SFStateStudent macrumors 604

    SFStateStudent

    Joined:
    Aug 28, 2007
    Location:
    San Francisco California, USA
    #7
    Yup, I like making my own appointment, b/c the AppleCare folks have the access to the same appointment calendar, and the only difference is the fact that they will put your case number on the appointment calendar. Walk-ups can be tough b/c sometimes people are actually on time for their appointments...:(
     
  7. Mx356 thread starter macrumors member

    Mx356

    Joined:
    Oct 13, 2008
  8. Alucardx03 macrumors 6502a

    Joined:
    Feb 10, 2008
    #9
    If you don't mind me asking, what kinds of problems are you having with your MBP?
     
  9. Mx356 thread starter macrumors member

    Mx356

    Joined:
    Oct 13, 2008
    #10
    Ya ya, not a problem

    I will be working on a project, doesn't matter what program I'm using cause its happened in them all, but my keyboard and trackpad will freeze. Everything on my screen is live, but the keyboard and trackpad wont do anything. I can plug in a USB mouse and that will work. It stays like this till I restart. Gets annoying when it does it while working on projects and all that so hopefully they can figure it out.

    If anyone has any advice on this issue then shoot away.
     
  10. HBOC macrumors 68020

    Joined:
    Oct 14, 2008
    Location:
    SLC
    #11
    did you happen to do the "workaround" for 10.5.6 to JB the iPhone? if so, that could be the problem....

    if not, than I do not know..
     
  11. Mx356 thread starter macrumors member

    Mx356

    Joined:
    Oct 13, 2008
    #12
    Sure didn't. Thanks for checking though
     

Share This Page