Taking my Jailbroken iPhone 4 to the Apple Store for Service

[db67fm]

My iphone 4 is running 4.2.1 jailbroken. The sleep button on top stopped working last week (it is actually stuck down & wont pop back up). I am planning on making an appointment at the apple store where I am sure they will give me a new phone (I am still under warranty).

Question #1 I am planning on doing a restore and then update to 4.3.1 before I bring it into the store. Will they know that it has been jailbroken? Will they give me a hard time or just swap it out?

Question #2 If they give me a new phone running 4.3.1 will I be able to restore my iTunes backup from my previous broken phone? I recently purchased Pkgbackup and backed up my Cydia apps. Will I be able to restore the PkgBackup on the new iPhone? Can I take that backup created on PkgBackup and run it on a completely different iPhone?

 

[dault2]

The new iphone will probably be on 4.3.1 and you wont be able to take it back to 4.2.1. You will be able to restore from your back up and jailbreak with the new software for 4.3.1 and use pkgbackup to restore all that

 

[ano0oj]

Even if you end up with a 4.3.1 phone, you can just downgrade it yourself

 

[ECUpirate44]

As far as them not doing anything because it's jailbroken don't worry about it. Just restore and theres no way to tell.

 

[Diode]

Even if you end up with a 4.3.1 phone, you can just downgrade it yourself

Depends - if they repair vs give you a refurb that would be true.

However if they give you a refurb there is a large possibility the phone never was jailbroken and thus you don't have the SSH blobs stored to downgrade.

Last refurb I got the previous owner had jailbroken and Cyndia had saved the blobs so I was saved

 

[ano0oj]

Depends - if they repair vs give you a refurb that would be true.

However if they give you a refurb there is a large possibility the phone never was jailbroken and thus you don't have the SSH blobs stored to downgrade.

Last refurb I got the previous owner had jailbroken and Cyndia had saved the blobs so I was saved

saving blobs? last week i think, i made the mistake of upgrading to 4.3.1 from 4.1, and lost all my jailbroken apps, but never stored a SSH blob and was able to successfully downgrade my phone and am running 4.1 again

 

[neko girl]

Get the new one and jailbreak it. 4.3.1 has been pwned..

 

[neenja]

i was jailbroken on 4.2.1 and my lcd screen went out.. i restored the phone to 4.3.1 (latest version) and took it into the apple store. the guy went to the back to "run some tests" on it and came out with a replacement.. most likely a refurb, but it was on 4.3

you should be fine

 

[TC25]

Question #1 I am planning on doing a restore and then update to 4.3.1 before I bring it into the store. Will they know that it has been jailbroken? Will they give me a hard time or just swap it out?

Yes, they will know and will come back to the Genius Bar and knee you in the groin and while you are bent over, they will knee you in the face.

No, they will not know it was jb.

 

[db67fm]

Yes, they will know and will come back to the Genius Bar and knee you in the groin and while you are bent over, they will knee you in the face.

Thanks for the tip, I will be wearing a cup and football helmet just in case.

 

[n7plus1]

honestly, theyll tell you to do a fresh restore and come back if that doesnt help. theyre ********ers.

 

[db67fm]

Well thank you all for the help.


I took my phone into the Apple store today after restoring it with 4.3.1. The so called "Genius" tested the button, looked inside the headphone jack to see if there was water damage then gave me a new iPhone 4.

Pretty much what I expected. I traded my 2010 week 27 iPhone for a 2011 week 14. I am assuming its new, not refurbished since the serial number starts with 87114. (Unless they change the serial number when they refurbish them.)