Taking my Mac Pro into Genius Bar

Discussion in 'Buying Tips and Advice' started by p0intblank, Jul 8, 2008.

  1. p0intblank macrumors 68030

    Joined:
    Sep 20, 2005
    Location:
    New Jersey
    #1
    This will be my first time taking my mac pro to the Genius Bar. I am pretty sure I need my graphics card replaced. I have AppleCare, so do you think they will replace my card on the spot? I'm really hoping they do... Taking this heavy machine into the store in the first place will most likely be a chore.

    I care about my baby. I only want the best. :p

    Thanks!
     
  2. Pixellated macrumors 65816

    Joined:
    Apr 1, 2008
    #2
    They will do it if they have the part to do it, but if they need to order it then it could take over a week.
     
  3. fleshman03 macrumors 68000

    fleshman03

    Joined:
    May 27, 2008
    Location:
    Sioux City, IA
    #3
    It's gotta be fun carrying that bad boy around. LOL :D
     
  4. richard.mac macrumors 603

    richard.mac

    Joined:
    Feb 2, 2007
    Location:
    51.50024, -0.12662
    #4
    this maybe obvious but dont take your screen in as they will probably have screens in the back. you could leave you keyboard and mouse home too and just heave in the tower. youll probably have to check on that though.
     
  5. solidgoldmini macrumors regular

    Joined:
    Sep 14, 2004
    Location:
    In a house. On a street. In a city.
    #5
    This may or may not be obvious, but you may be able to have the Apple employees take the computer in from your car.
    I only mention it because I see you're in NJ. I had to take my Mac Pro to the Genius Bar in Atlantic City which would require carrying it through the casino! But they told me after that I could pull up outside (in this case, at the boardwalk) and they would bring out a hand-truck and take it in for me. Saved me a return trip with the very heavy Mac Pro. Hopefully your local store is easier to get to.
     
  6. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #6
    The Apple store in Atlantic City is accessed through the casino? :D

    Wow! Talk about positioning. ;)
    Win some money and Apple is on hand to take it off you.
     
  7. Fearless Leader macrumors 68020

    Joined:
    Mar 21, 2006
    Location:
    Hoosiertown
    #7
    or better yet,

    lose some money and get a mac to feel better. eh ive lost 3 grand whats another 2?
     
  8. solidgoldmini macrumors regular

    Joined:
    Sep 14, 2004
    Location:
    In a house. On a street. In a city.
    #8
    It's actually in a high end shopping center on the other side of the boardwalk, so you park in the casino garage and hoof it across the casino to get there.
    And there are quite a few places in there that are ready to take any winnings from you.
     
  9. arkitect macrumors 601

    arkitect

    Joined:
    Sep 5, 2005
    Location:
    Bath, United Kingdom
    #9
    Sounds like a fun place. :D
     
  10. macworkerbee macrumors 6502

    Joined:
    Jun 14, 2008
    #10
    Good luck with them having the part in stock for you. If they don't have it you will either need to leave your machine or bring it back for service. I've had to do this with my G5 Quad and it is not fun.

    *Also, good tips above to not bring monitor, keyboard or mouse. They don't need it and it will save you carrying some things.
     
  11. Darth.Titan macrumors 68030

    Darth.Titan

    Joined:
    Oct 31, 2007
    Location:
    Austin, TX
    #11
    When I had video card problems with my Mac Pro, I didn't want to lug it in to the Apple Store. I called Apple and had them send me a new video card. When it arrived I installed it, put the old one back in the box and returned it via prepaid shipping label. I didn't have to do without my Mac, and it was all covered under warranty.
    Just a thought.
     
  12. HLdan macrumors 603

    HLdan

    Joined:
    Aug 22, 2007
    #12
    Spot on! That's the beauty of having a MP. If Apple is out of stock on a part they can send you back home with your MP and call you to pick up the video card or they may just send it to you to install yourself. :)
     
  13. Consultant macrumors G5

    Consultant

    Joined:
    Jun 27, 2007
    #13
    If you need to bring it in, call the store, ask them about loading dock location or if there is an area for them to pickup your Mac Pro. (You still need to park and go into the store).
     

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