Today, I went into my local Apple store to have a final look-around and talk with some of the people their about the computers and such before I buy. Before I left, one of the things I asked the guy who had been helping me was, "By the way, have you had a lot of people come in about the discoloration on the trackpad and such on these things (referring to white MacBook)?" He looked at me with complete confusion! His exact words were, "I've never even heard of that. Let me talk to one of our so-and-so people (can't remember what he called them) over here about it." I had told him about my friend's major discoloration problems and how he's had his "area" replaced twice already because of it, for free. He seemed like he could've been new. He came back and said, "Okay, actually, they informed me when the first ones came out a year or so ago they had that problem. It was only about 700 of laptops, though. They have since fixed the problem and the discoloration should definitely not be an issue anymore. But, if you have some problems in the future with yours, regarding that, they won't mind replacing anything that they feel wasn't intentionally done, you know? You won't need AppleCare for that either, in case you're wondering."
I'm not sure if what he was saying was true or not, but I figured since everyone's been so helpful here towards me in my situations, I'd give something back. I just wanted to let everyone in on what someone told me today at the Apple store. Has anyone else heard the same response?
I'm not sure if what he was saying was true or not, but I figured since everyone's been so helpful here towards me in my situations, I'd give something back. I just wanted to let everyone in on what someone told me today at the Apple store. Has anyone else heard the same response?