Tapping an email notification takes me to the inbox and not the email.

Discussion in 'iOS 12' started by RickCMC, Dec 6, 2018 at 9:00 AM.

  1. RickCMC macrumors member

    Joined:
    Sep 13, 2018
    #1
    Sometimes when I’m using the phone and I get an email notification that pops up, when I tap on it it doesn’t take me to that specific email, it just takes me to my inbox. Every now and then, tapping on the notification takes me directly to the email but most of the time it just takes me to the inbox and then I have to tap on the specific email. Any idea why this happens?
     
  2. briankeith513 macrumors 6502a

    briankeith513

    Joined:
    Feb 6, 2011
    Location:
    Atlanta, GA
    #2
    Same thing happens to me
     
  3. ATC, Dec 7, 2018 at 5:47 PM
    Last edited: Dec 7, 2018 at 5:53 PM

    ATC macrumors 6502a

    Joined:
    Apr 25, 2008
    Location:
    Canada
    #3
    Same here. I posted about this issue a while back but got no replies, I assumed it was just me.
    https://forums.macrumors.com/threads/lock-screen-email-notification.2155677/

    I also posted a more detailed post about this on Apple's support community page and got nothing either:
    https://discussions.apple.com/thread/8656511

    If you guys are seeing the same issue, can you click on "I have this question too" on Apple's community page? Perhaps if enough people click that, it might get some attention.

    I have since switched to using Email app (Edison Mail) and it doesn't have this issue. It seems to be a Mail (Apple's) app issue.
     
  4. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #4
    One of the unfortunate things about the Edison Mail app is that they appear to have access to your mail and can actually even read it (or at the very least have done so in the past as part of their design and development apparently).
     
  5. ATC macrumors 6502a

    Joined:
    Apr 25, 2008
    Location:
    Canada
    #5
    That may be the case but Edison has an option in settings to opt-out of data sharing, unlike other 3rd party iOS mail clients I've tried. In any case, my emails aren't end-to-end encrypted so I'm sure all my emails were already being read somewhere along their path. If Apple fixes the Mail app I might go back to it someday. Until then I'll keep using Email, it's a really great mail app.
     

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