Taptic Engine Broken

Discussion in 'Apple Watch' started by TRICKorDEVICE, Oct 22, 2015.

  1. TRICKorDEVICE macrumors 6502a

    Joined:
    Sep 20, 2014
    #1
    Well, my Taptic engine no longer works. It sounds like a wind up toy and I can no longer feel it.

    What is my best option to get this thing replaced. Should I set up a Genius appointment, or shall I "send in for repair?"

    I don't want to be without my item, any chance they swap it out if I go to the store?
     
  2. nburwell, Oct 22, 2015
    Last edited: Oct 22, 2015

    nburwell macrumors 68040

    nburwell

    Joined:
    May 6, 2008
    Location:
    PHL
  3. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #3
    You can't swap or get a repair in store it has to be sent off. So the choice is yours on calling Apple or popping in store
     
  4. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4

    There is no swapping at the store. If you have AC+ they will overnight you a replacement, if not they will send your watch out for repair. I had two taptic engines fail before I got my 3rd watch and all has been good.
     
  5. TRICKorDEVICE thread starter macrumors 6502a

    Joined:
    Sep 20, 2014
    #5

    Two failures!?!? Oh geez...

    I will miss my watch...

    I'll let you know what happens when I get back.
     
  6. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #6
    I was just unlucky, I think Apple had some bad Taptic engines in the first batch. Let us all know.
     

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