Target Apple Watch Protection Plan

Discussion in 'Apple Watch' started by lordofthereef, Sep 14, 2016.

  1. lordofthereef macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
    Location:
    Boston, MA
    #1
    Thought I would ask here and see what people know, if anything.

    Who has used Targets protection plan? It's three years for $50. So one more year than Apple for the same price. Anyone know how it compares?
     
  2. ericg301 macrumors 6502a

    Joined:
    Jun 15, 2010
    #2
    my wife got it with her AW. haven't needed to use it yet. knock on wood.
     
  3. lordofthereef thread starter macrumors G5

    lordofthereef

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    #3
    My understanding is you send the Watch in with Apple too. Is the not the case?
     
  4. ohio.emt macrumors 6502a

    Joined:
    Jul 18, 2008
    Location:
    Ohio
    #4
    Depends upon what is wrong with it. I'm pretty sure they can run diagnostics on it in the store. I've also heard of members being able to get white box replacements from an Apple Store. Luckily I haven't had any problems with my watch, so I don't have first hand experience.
     
  5. HopefulHumanist macrumors 6502a

    Joined:
    Jan 28, 2015
    #5
    Actually, with AC+ you can request an Expresss Replacement where they put a hold for the amount of the watch on your card, send you a new watch and you send the old one back and have the hold removed. It's one of my favorite features of AC+ since it expedites the process and gives you a new device, hopefully without any of the issues you were experiencing.
     
  6. lordofthereef thread starter macrumors G5

    lordofthereef

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    #6
    Not bad. Maybe I just haven't fallen in love with my Watch yet but I feel like I'd be more inclined to care about this on a phone.

    But since you mentioned this do you then keep the new Watch? Or do you return it? I guess I don't quite understand the point. Why not just swapxthendevice on the spot and be done with it?
     
  7. HopefulHumanist macrumors 6502a

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    Jan 28, 2015
    #7
    Very fair question. You get to keep the new watch; returning the old one completed the transaction.

    About the lack of swap, they don't yet keep replacement watches in store so without AC+ you have to send the watch out for repair and wait for it to return.

    It's definitely more important for a phone but I've become a fitness junkie and would hate to lose my streak!
     
  8. lordofthereef thread starter macrumors G5

    lordofthereef

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    #8
    What I'm not understanding is that if Apple care allows you to just crack open a new Watch why do they take your money (again) in the first place? Why not just open a new Watch under Apple care and hand you that? I just don't get the step of paying for s replacement, sending the broken one out, being told "yep it's broken", and getting s refund for the down payment you made. Clearly in missing something.
     
  9. HopefulHumanist macrumors 6502a

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    Jan 28, 2015
    #9
    They don't open retail units for replacement; those are only for sales. The ones you get for AC+ replacement just have the watch case, no bands. Remember, the bands are not covered and they don't know what band you're actually using from day to day anyway. The hold is temporary and only because you have two watches at one point. They place the hold in case you don't return the old one.
     
  10. lordofthereef thread starter macrumors G5

    lordofthereef

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    #10
    This is what I'm confused by. So they ship everything even the replacement? Nothing happens in store?
     
  11. JayLenochiniMac, Sep 15, 2016
    Last edited: Sep 15, 2016

    JayLenochiniMac macrumors G5

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    #11
    Unlike iDevices, Apple doesn't routinely offer white box AW replacements on the spot for whatever reason. The vast majority of AWs have had to be sent out to the depot.
     
  12. lordofthereef thread starter macrumors G5

    lordofthereef

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    #12
    I get that. In not understanding what the benefit of expediting the device is. Do I get a device on the spot in the store or not? (Not trying to be blunt lol). If I have to wait a few days anyway I don't mind waiting a week.
     
  13. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #13
    Apple usually doesn't keep replacement :apple:Watches at the :apple:Store so there is NO way for them to give you a replacement. It must be shipped. So yes it will take a couple of days. Expediting means 2 day shipping (I believe).
     
  14. JayLenochiniMac macrumors G5

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    #14
    No, you don't routinely get the white box replacement on the spot in the store and you'd have to send it out to the depot anyway the vast majority of the time. So it's easier to do the Express Replacement if you have AC+.

    Very different from the situation with other iDevices where they routinely replace on the spot in stores.
     
  15. HopefulHumanist macrumors 6502a

    Joined:
    Jan 28, 2015
    #15
    Nothing happens in store. AC+ express overnights a new white box replacement instead of you waiting several days to a week for them to receive, diagnose, repair and return your old watch.
     
  16. lordofthereef thread starter macrumors G5

    lordofthereef

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    #16
    Ok thanks friends. It sounds like the expedited thing doesn't matter to me too much.

    Now I just need to figure out how target handles theirs. Two days? Two weeks? Two months?
     
  17. lordofthereef thread starter macrumors G5

    lordofthereef

    Joined:
    Nov 29, 2011
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    #17
    So having done some more research it seems they deal with asurion. For all intents and purposes this is asurion without the deductible. Device needs be shipped in and you get a repaired/replaced device in user two weeks (most cases).

    Two year option is $35. I think I'd pay the extra $15 for Apple care (even with a deductible) but for three years and zero deductible the $50 sounds unbeatable.

    Now if only I could find the model I want...
     

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