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That is excellent customer service! Can you post the name of the company and what they sell? I'm a big proponent of small businesses and companies that go above and beyond for their clients.

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For anybody interested, some companies which serve people beyond their local areas that have provided me with outstanding service are:
*Red Oxx (soft luggage)
*Patagonia (outdoor gear)
*Charles Schwab (financial services)
*Three Lobed Recordings (record label)
*Charlie Monroe Software (maker of Downie)
*Bombich Software (maker of Carbon Copy Cloner)
while we're at it, and politics aside.

Peak Design. Lifetime warranty they actually stand behind.
 
while we're at it, and politics aside.

Peak Design. Lifetime warranty they actually stand behind.

Yeah, end-user concerns get away from the customer service focus of my post. My feelings are that as long as a company isn’t specifically associated with a particular ideology or type of user, I don’t worry about fellow buyers too much. For example, I’m not bothered that Mystery Ranch has some backpacks designed for military use but there is a pillow company whose products I won’t buy.
 
Right after the first round of **** started, I notice that the frozen crab legs I buy at Kroger jumped from $20 to $25, +25%…
Hmm...some of the crab legs are from Alaska (US), and so Copper River and other Alaska salmon, halibut, and so on. By the way, the price of wild caught-pacific salmon, including Alaska's, varies from season to season. For example, halibut could cost $24.00 per Lb at the local supermarkets today, and $16.00 the next day. The same for salmon, but not as much as halibut. The price of salmon varies from $6.00 x pound to $8.00 $12.00 depending on the type and fishing season. Copper River salmon seem to be more valuable.
 
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I was referring to Alaska and other pacific salmon and halibut. The best Alaska crab is caught near Dutch harbor, and Copper River salmon is commercially caught not too far from the mouth of the Copper River. But I do catch my own King and red salmon at the Copper River , although Cotsco and other supermarkets in Alaska have fresh and frozen Alaska salmon on the shelves. These are more expensive.
 
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Sorry..I have no idea what you are saying. I was referring to Alaska and other pacific salmon and halibut. The best Alaska crab is caught near Dutch harbor, and Copper River salmon is commercially caught not too far from the mouth of the Copper River. But I do catch my own King and red salmon at the Copper River , although Cotsco and other supermarkets in Alaska have fresh and frozen Alaska salmon on the shelves. These are more expensive.
I do miss Alaska. Loved fly fishing the Kenai and Russian river for salmon.

Pinks are my favorite salmon - least amount of fishiness but have to put them on the BBQ the same day - the meat doesn't last long after you catch them.....
 
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I do miss Alaska. Loved fly fishing the Kenai and Russian river for salmon.

Pinks are my favorite salmon - least amount of fishiness but have to put them on the BBQ the same day - the meat doesn't last long after you catch them.....
Yes, pink has a very tender or delicate meat. Copper River King is my favorite, and red (sockeye) salmon second. I have been told by professionals in the fishing industry that freshly caught salmon are bled to reduce the "fishy" taste. There are some videos at YouTube where the hosts show how to accomplish that.
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On another note relating to this thread and tariffs: I use canon Cameras and lenses, and haven't been paying attention to tariffs, although I can certain that such tariffs on Japanese products are high. What I do when buying Canon lenses, for example, is to wait until Canon offers the yearly discounts. Such discounts can be substantial (somewhere around $200.00+ per lens).
 
Yes, pink has a very tender or delicate meat. Copper River King is my favorite, and red (sockeye) salmon second. I have been told by professionals in the fishing industry that freshly caught salmon are bled to reduce the "fishy" taste. There are some videos at YouTube where the hosts show how to accomplish that.
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On another note relating to this thread and tariffs: I use canon Cameras and lenses, and haven't been paying attention to tariffs, although I can certain that such tariffs on Japanese products are high. What I do when buying Canon lenses, for example, is to wait until Canon offers the yearly discounts. Such discounts can be substantial (somewhere around $200.00+ per lens).
My strat is to buy used! Lenses are a lot like cars, super high MSRP, and value drops off after initial ownership. And generally industry and hobby folks take pretty good care of them. Sites like MBP and KEH have been top notch in my experience. They do their own grading, have good buyer protections, return policy and great prices. Plus since they are stateside, no additional tariffs to worry about.

That said, I still do use reshipping services like Zenmarket for hard to find Japanese goods / gear. Last purchase in July did not have additional tariff applied for what it's worth.

Lucky you have access to to such fresh fish! Cool factoid about salmon, didnt know that!
 
Steak if basically off our menu. I'll still admit that steak is wonderfully tasty, but the price turns off my taste buds. I've very happy with grilled/ seasoned pork chops as a close second. In my part of the wood, shrimp is still very resonably priced. I saw some farm raised shrimp for sale at $6 a pound (Texas). Other shrimp is running about $10/pound.

Tariffs will definitely change people's buying habits.

People will either do without or will buy cheaper alternatives.
 
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have you seen steak prices? golden age alright.

In the US, beef prices are high for other reasons. Record droughts around 2020 led to cattle ranchers thinning their herds and there was also a temporary fall in demand amplifying the drive to reduce stock. It'll be years before beef supply will be at the levels we're used to in the US.
 
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I picked up in spring, a set of Japanese Damascus steel kitchen knives I have wanted.

They slice thru fish and meat like butter.

But the care involved in oiling it to keep it from rusting is a pain.

Nice!!

I don't mind the oiling part (I use Camellia seed oil on carbon steel knives and avocado oil on black carbon steel pans).
 
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while we're at it, and politics aside.

Peak Design. Lifetime warranty they actually stand behind.
Peak Design is a US company though. They got a store front in Tokyo now but what did you buy that was from Japan? I know they got that used product program on their site. Was it a used product off their site? I have about 15 Peak Design products and love the quality and warranty they offer.
 
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My strat is to buy used! Lenses are a lot like cars, super high MSRP, and value drops off after initial ownership. And generally industry and hobby folks take pretty good care of them. Sites like MBP and KEH have been top notch in my experience. They do their own grading, have good buyer protections, return policy and great prices. Plus since they are stateside, no additional tariffs to worry about.

That said, I still do use reshipping services like Zenmarket for hard to find Japanese goods / gear. Last purchase in July did not have additional tariff applied for what it's worth.

Lucky you have access to to such fresh fish! Cool factoid about salmon, didnt know that!
Yes, I sometimes buy used Canon EF lenses, but lately only new RF lenses and during the manufacturer's promotions. Both of those companies have thorough and honest lens and camera gradings, too.

Agree about being lucky to have plenty of wild salmon, but I sometimes I don't want to eat salmon for weeks at a time :)
In the US, beef prices are high for other reasons. Record droughts around 2020 led to cattle rancher thinning their herds and there was also a temporary fall in demand amplifying the drive to reduce stock. It'll be years before beef supply will be at the levels we're used to in the US.
Agree.

The local Costco store in Fairbanks has a great supply of good-quality steaks. Yes, the price of buying a package of 5 steaks (NY, ribeye, etc.) seems high, but 5 steaks are a lot of beef. I just buy a package, grill one steak for my wife and I, and then vacuum-pack the rest and put them in the freezer.
 
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Peak Design is a US company though. They got a store front in Tokyo now but what did you buy that was from Japan? I know they got that used product program on their site. Was it a used product off their site? I have about 15 Peak Design products and love the quality and warranty they offer.
The list given previous to my comment were US companies. I was just adding on.

Japanese importing comment was seperate, camera and electronic PCB stuff, but not from Peak Design Tokyo.
 
In the US, beef prices are high for other reasons. Record droughts around 2020 led to cattle ranchers thinning their herds and there was also a temporary fall in demand amplifying the drive to reduce stock. It'll be years before beef supply will be at the levels we're used to in the US.

You should be a journalist! This story ran today.
;-)

 
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