I had the glass protector for both my 5 and 5s and absolutely loved it. But look at the cutout for the speaker and front camera, just can't stand it. That's why I am still undecided on glass protector this time, waiting to see if there is any solutions coming up in the next months.
But if Tech Amor offer their customer a free replacement, that would be sweet. A smart move as it's cheaper to acquire new customer this way.