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Tech21 armor case leaving marks on MBP!
- Thread starter Kulfon
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Nope, the warranty only covers defects, this is accidental damage.
Back in the day Speck had issues where it was scratching the MBPs with its hard case. There wasn't anything those folks could do as well.
I have no idea what could have caused the damage, perhaps some small debris stuck in the case prior to being put on, either way I don't think you have much recourse
Tech 21 are a separate company from Apple. You've given us all a reason, apart from good taste, to avoid such products.
Does your MBP still work? That's what the warranty is for.
The scratches are on you, not Apple. The case, and the dirt trapped under it, is what causes the scratches, not a defect from Apple.
I am not saying it is on Apple. Everything is fine with Apple. I am talking tech21. These are not scratches, these are marks imprinted from the case. I purchased the case directly from Apple Store. There is no dirt, it is the wrong design. Do noone is taking responsibility? I mean tech21 is perfectly fine to produce a case that can damage the laptop aesthetically? Cases are to prevent from scratches, not to cause them.
Can you find the spot on the case that caused the scratches? I know on my phone if a case has dirt, even small, trapped between the case and phone, it will scratch.
Though I guess I am curious about the warranty you're looking for? From tech21? I'm sure their warranty covers defects but not the aesthetics of your device. You could always contact them but it's likely futile.
So what you're saying is that you applied a case that was so tight that it was putting sufficient pressure on your macbook to literally leave imprints in aluminum?
Yes....nothing comes off.
[doublepost=1462168201][/doublepost]
Looks like it....
Hate to say it, but that's on you. If those are indeed indents, there's no way that case didn't feel obscenely tight when applying it. Which for most would be a red flag to not use that product.
Depending on where the dents are, i think you are over-estimating the durability of the Macbook chassis - the bottom lid and the back of the screen are not very thick.
If they're definitely not dents or scratches, you should be able to get them out.
The MBP chassis is aluminium, short of cutting compound (because you don't want to affect the brushed/matt type finish) you should be able to use reasonably aggressive stuff to clean it with.
Alternatively, get aggressive with it and actually polish it to a mirror finish and have a unique polished aluminium macbook finish
Why not Starting with a toothpaste
Starting with a toothpaste If they're definitely not dents or scratches, you should be able to get them out.
The MBP chassis is aluminium, short of cutting compound (because you don't want to affect the brushed/matt type finish) you should be able to use reasonably aggressive stuff to clean it with.
Alternatively, get aggressive with it and actually polish it to a mirror finish and have a unique polished aluminium macbook finish
Alternatively, get aggressive with it and actually polish it to a mirror finish and have a unique polished aluminium macbook finish
Except that if went that far, then the case would be much weaker and more damage prone, as it's the anodising that has the brushed texture, and serves as hard protective barrier.
Manufacturing defects
Apple Warranty
Your Mac was damaged by a non-apple product and thus its not covered, regardless of the fact of where you purchased the product.
I know its a bummer, but there's nothing you can do with regards to your warranty
One long shot is to bring it back to the store and explain your situation, the manager, my out of customer service do something but that's a long shot.
Hi,
I know this is a really old post but I had the same issue with my mbp and case. For years I’ve been upset with how the case marked it so just left it on. Now looking to upgrade and found an easy way to remove the marks. I sprayed this polish on to the microfibre cloth and it removed it instantly. Hope you still have the Mac and this helps. There’s a pic of the mark on the bottom of the Mac case which I’ll remove now
I know this is a really old post but I had the same issue with my mbp and case. For years I’ve been upset with how the case marked it so just left it on. Now looking to upgrade and found an easy way to remove the marks. I sprayed this polish on to the microfibre cloth and it removed it instantly. Hope you still have the Mac and this helps. There’s a pic of the mark on the bottom of the Mac case which I’ll remove now
Attachments
It looks like just marks from the rubber.. it came off pretty easy, there’s no damage to the aluminium