Terrible Aple UK Customer Service - Should we tolerate this?

Discussion in 'iPhone' started by mac98aop, Dec 21, 2010.

  1. mac98aop, Dec 21, 2010
    Last edited: Dec 21, 2010

    mac98aop macrumors newbie

    Dec 21, 2010
    It is ridiculous that the iPhone 3G update to 4.x has rendered the handset useless for many of us. If it didn't work, I'd have happily not updated and stayed on 3.1.3 - but Apple said it would - and that was not true.

    After a long and drawn out complaints procedure, I was recently advised to be more patient as they work on a fix. This all started in June and the latest updates have done nothing.

    Worse, I was offered up to 55GBP discount on the online store, but not to be used on an iPhone!?!?

    Come on people, I know others have had problems... we really should get our heads together and demand more - even an authorised downgrade to 3.1.3.

    Strength in numbers and all that........

    Any one had better luck or want to help?
  2. robbieduncan Moderator emeritus


    Jul 24, 2002
    Please provide reference to the law that has been broken and the conviction that has been obtained. Otherwise it's not criminal.
  3. Pez555 macrumors 68020


    Apr 18, 2010
    if you tolerate this, then your children will be next

    will be next

    will be next

  4. Max. macrumors member


    Dec 21, 2010
    Miami, FL
    I don't use my iPhone 3G anymore but I did give it to a friend, and before doing so I upgraded it to iOS 4, seems just as fine as it was before. The 3G was always slow to me anyway.

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