Apple is now Microsoft. They really dont give a sh+t about customers. Imagine selling Leopard and not telling the 10s of millions who use photoshop 7 that it will kill the program you cant even open it. Lovely -- corporate greed trumps respect for the customer every time. The same crap happened with iphone updates and there are a myriad of disasters associated with Leopard. I have wasted DAYS on this... days that I am not earning money for my family. So don't use the word's "LOYAL CUSTOMER" and "APPLE" in the same sentence anymore... those days are gone forever. I have been an Apple customer since APPLE II, I have purchased over 60 machines for my business over the years, and tons of software, updates, ipods, etc. Thanks Steve - I know know what you think of my loyalty to your brand.