The Amazing reappearing email!

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Word Warrior, Jun 5, 2009.

  1. Word Warrior macrumors member

    Joined:
    Oct 20, 2007
    Location:
    Bromsgrove, Worcestershire UK
    #1
    First of all I decided to clear about a weeks worth of emails from my iPhone (a POP account with my ISP) and it all went horribly wrong, mail crashed and every time I got it going again all the mails reappeared.

    Desperate, I did a restore on my Mac. Sometime later, same problem.
    I then proceeded to delete files one at a time and by deduction discovered that there was a rogue email causing the problem. I have managed to delete it several times but it keeps coming back. I think it may be because it has a large file attached that makes it cause all the trouble but how do I get rid of it?

    FYI The rogue email is of a known good source. Me. I sent it to myself from my powerbook and the attachment is about 56Mb. It all works fine on the Mac but seems to be causing all sorts of problems on the iphone. Furthermore I have tried the sleep button trick as posted on the Apple support pages and it doesn't work in this case.

    Any ideas?:confused: Help.
     
  2. kAoTiX macrumors 6502

    kAoTiX

    Joined:
    Oct 14, 2008
    Location:
    Midlands, UK
    #2
    Have you tried deleting it manually from the account on a computer?
    I've had some issues where my mail would pop up saying new message, then when I go to click on to it, it actually vanishes and then I have to refresh to get it back.
     
  3. Word Warrior thread starter macrumors member

    Joined:
    Oct 20, 2007
    Location:
    Bromsgrove, Worcestershire UK
    #3
    {solved]

    Thanks, that got me started after I had a whinge at the O2 phone man when he told me that it was out of warranty etc etc. Not a network problem etc but I digress.
    Tghis is what fixed it.
    1. deleted the offending message from the server, using my webmail account.
    2. Deleted the email account from the iphone
    3. synced the iphone with iTunes
    4 email account restored minus the offending 68Mb pdf attachment

    I shall know in future not to do that again!!!

    I had tried this process before but as I hadn't deleted the message from the server it just kept fetching it.
    Thanks for steering me to a quick solution.
    Andy
     

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