There is something seriously wrong with the buying experience from Apple retail stores. I waited on line launch day for the iPad 2, no luck, and it was complete chaos. I tried to wait 3 more times on line at my local store in the early morning the week after launch...still no luck. Finally I bought it from J&R music world, bought, shipped, and delivered in 4 days. Since, I've bought my wife and my sister an iPad 2, both from Best Buy. My wife's 1st gen iPad was bought from BB last year as well (just sold it). In all 3 cases, used BB's online inventory tracker, found the store, called them, had them hold it for me, walked in and bought it with no line and little effort. Why can't Apple have a store service like this? They are the richest tech company in the world. Apple could easily implement an online inventory check and in-store reservation system. They just choose not to. I recently bough my parents a 2011 sandybridge iMac. On a sunday afternoon, I waited in my local store for 25 minutes for the sales associate to come to my station, finally I just left fed up. I did go to another store on a weekday morning and was able to pick one up after waiting 10 minutes. I love Apple stores as a showroom to try out products without store workers harassing me to buy something. But unless I'm buying more than a keyboard or trackpad, I'd rather buy online. This is all foreshadowing for the iPhone 5 launch. Stay away from the Apple store, buy it online and use that time to spend with your family and friends instead.