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the discounted price is only availible....(error)

oftheheavens

macrumors 68000
Original poster
Jul 9, 2008
1,988
498
cherry point
When i try to update some of my apps i get a pop-up that says

"this discounted price is only available to customers who own a previous version of this item. To purchase this item at full price, click OK."

This happens when i try to update apps. Free, paid for, whatever. I have tried uninstalling apps and then re-downloading them off itunes and i get charged for them again. What the heck is going on?
 

StingerT125

macrumors 6502a
Jun 3, 2008
662
0
Dutchess County New York
I've had the item is 'currently being modified' message when trying to get one item. I tried again the next day and was able to get it.

I haven't received the other message you are getting.
 
Comment

jmccullough108

macrumors 6502a
Nov 2, 2008
700
0
St. Louis, MO
it will do that if you have the wrong itunes account synced up with itunes.

go into itunes, then click store, then view my account, then purchase history.

verify that the app you are trying to update is in the history.

:apple:
 
Comment

patty15

macrumors newbie
Dec 5, 2008
4
0
it will do that if you have the wrong itunes account synced up with itunes.

go into itunes, then click store, then view my account, then purchase history.

verify that the app you are trying to update is in the history.

:apple:


And what can we do, if the app isn't in the history?!
 
Comment

johnopigo

macrumors newbie
Feb 24, 2011
1
0
Re: discounted price

This I suppose happens if you have more than one account in Appstore. simply log out of the one you are using and try to update. You will be prompted to sign in, then use the alternate account and pronto!





When i try to update some of my apps i get a pop-up that says

"this discounted price is only available to customers who own a previous version of this item. To purchase this item at full price, click OK."

This happens when i try to update apps. Free, paid for, whatever. I have tried uninstalling apps and then re-downloading them off itunes and i get charged for them again. What the heck is going on?
 
Comment

natethegreat

macrumors newbie
Jul 25, 2011
1
0
I have the same problem, but the error only occurs when i press the "update all" button. When i update them individually i don't get an error.
 
Comment
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