At least Apple offers classes. On the other hand, it's harder to get help with Windows or Android. The iPhone is relatively easier to use. If you need help with something, you can get make a genius bar appointment and get free help. Not just with getting your device replaced.
Yeah.. to be honest - as obnoxious as this sounds - I don't care. People will "justify" anything they can to make Apple "right" and pretend/perpetuate fallacies like "it just works" and the like.
Every device has a learning curve. Even a toaster. You can argue until the cows come home which phone device is easier or not - it all comes down to whether or not a person wants to take a few moments to figure out something they just spent money on. Look at this thread - people want to perpetuate the notion that someone shouldn't worry about what apps they're putting on their device. Whether it's on a computer, iPhone, Android - whatever. People should take some responsibility and "discover" what their purchases are all about. Or they shouldn't get them. How lazy to do otherwise. It's rather sad.