So... The Apple executives hold up their phones and say we have great reception and no death grip issue, and so do 99% of our customers. If that is true, why not offer replacement iPhones for people that are having problems? It sounds like hardware to me especially since I'm smack dab in Las Vegas and shouldn't be having reception issues but get dropped calls all the time. Will an Apple store replace my phone if I tell them I'm having reception issues?