The Health App data is not backed up???

Discussion in 'iOS 8' started by iwayne, Oct 21, 2014.

  1. iwayne macrumors 6502

    iwayne

    Joined:
    Oct 12, 2011
    Location:
    Santa Clara, California
    #1
    Why in the world is the health app not backed up via iCloud or the data not backed up when you sync? I had to restore my iPhone 6 yesterday. I restore from a backup, open the health app and it's EMPTY. What genius at Apple thought it was a good idea to have people store important life data and put it in an app that doesn't actually save records. Again what is going on at Apple?
     
  2. silvetti macrumors 6502a

    silvetti

    Joined:
    Nov 24, 2011
    Location:
    Poland
  3. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #3
    Health and Medical information is very sensitive. So sensitive there are tons of laws around it. It's a good move on Apple not to store any health information on their servers even if it's footsteps or what have you.

    For Reference

    http://www.hhs.gov/ocr/privacy/hipaa/understanding/
     
  4. gloomcookie1 macrumors regular

    Joined:
    Jun 17, 2009
    Location:
    Coral Springs, FL
    #4
    From the Apple website:

    Back up your health data

    You can back up the data stored in the Health app to iCloud. Your data is encrypted as it goes between iCloud and your device, and while it's stored in iCloud.

    If you're not using iCloud, you can back up your health data with iTunes if you select "Encrypt iPhone backup" in the Summary tab.
     
  5. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #5
    I restored from my iCloud backup last week and my health data was saved. Steps, heart rate, calories, distance and medical ID card all transferred over without a problem.
     
  6. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #6
    Well, Hell to my theory then LOL. At least it's encrypted.
     
  7. ttmrn macrumors regular

    Joined:
    Oct 6, 2014
    Location:
    tx
    #7
    Under Settings>iCloud>Backup.

    It does write this..
    "Automatically back up data such as your photo library, accounts, documents, Health data, HomeKit configuration, and settings when this iPhone is plugged in, locked, and connected to Wi-Fi."
     
  8. Yun0 macrumors 65816

    Yun0

    Joined:
    Jun 12, 2013
    Location:
    Winnipeg, Canada
    #8
    security for the number of steps u walked, floors climbed, distance, calories..? REALLY....?:rolleyes:
     
  9. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #9
    Health is currently in trail tests (children's diabetes) for medical device's data recording by the FDA.
     
  10. NoBoMac macrumors 6502a

    Joined:
    Jul 1, 2014
    #10
    And BMI, weight, heart rate, BAC, inhaler usage, times fallen, O2, blood pressure, medications one is on (if filled in medical id). Nutrition info (eg. Eating too many fatty slaty things?).
     
  11. iwayne thread starter macrumors 6502

    iwayne

    Joined:
    Oct 12, 2011
    Location:
    Santa Clara, California
    #11
    All signs say this data should be saved/backed up. They've got to do a better job of testing and catching these bugs.
     
  12. Julien macrumors G3

    Julien

    Joined:
    Jun 30, 2007
    Location:
    Atlanta
    #12
    In fairness this is an ambitious App with lots of API in and out's that must be air tight secure. Apple has HUGE plans for HealthKit and foresees it encompassing all of our health and medical related data into one digestible and comparable place. We are just on version 1 so there are bound to be hiccups and bugs.
     
  13. silvetti macrumors 6502a

    silvetti

    Joined:
    Nov 24, 2011
    Location:
    Poland
    #13
    All my medical information ? Yes...
     
  14. iwayne, Oct 22, 2014
    Last edited: Oct 22, 2014

    iwayne thread starter macrumors 6502

    iwayne

    Joined:
    Oct 12, 2011
    Location:
    Santa Clara, California
    #14
    This is Apple not a second rate company. Imagine if the first iPhone deleted all your emails, contacts, calendar etc. If you put information in and it says it will be saved then it needs to be saved. I am an Apple fan but will not make excuses for what is my favorite company slacking off.
     
  15. BrettDS macrumors 65816

    Joined:
    Nov 14, 2012
    Location:
    Orlando
    #15
    What version of iOS were you on? There was an issue with iOS 8.0 where iCloud backups did not backup health app data, but that was resolved in 8.02 and I assume is still resolved in 8.1 (although I haven't tried it in 8.1).
     
  16. rorschach macrumors 68020

    rorschach

    Joined:
    Jul 27, 2003
    #16
    According to Apple, it should indeed be synced to iCloud:

    Use Health on your iPhone or iPod touch with iOS 8
    It also says it right underneath the Backup on/off toggle in Settings > iCloud > Backup.
     
  17. guarana macrumors newbie

    Joined:
    Oct 16, 2014
    #17
    Sorry to come to this thread late. 8.0 was not backing up health data so this may have been resolved with 8.1. I will be transferring to a new iPhone in the next day or so and I will have a chance to test it. Sure hope it's working now.
     
  18. jsalicru macrumors regular

    Joined:
    Oct 27, 2004
    Location:
    Austin, TX
    #18
    Perhaps this was resolved, but it didn't do it for me. When I upgraded from iPhone 5 to iPhone 6+ my Health Data did NOT transfer over from the iCloud backup. I was using 8.0.2 on iPhone 5...
     
  19. Stormycat macrumors newbie

    Stormycat

    Joined:
    Sep 12, 2015
    #19
    Right, but they should make this abundantly clear to customers. "We back up all your crappy photos nobody cares about, but when it comes to health data, you are on your own..." They should also provide a way to export or teansfer this data. If you can't restore your data, tou cery likely also can't transfer it to a nre iPhone when you decide to upgrade...
    This happened to me too some time ago and i was very disappointed...
     
  20. Armen macrumors 604

    Armen

    Joined:
    Apr 30, 2013
    Location:
    127.0.0.1
    #20
    Actually recently I learned if you encrypt your backups it does back up health data. well, at least it kept my Apple watch activity data when I restored it.
     
  21. lagwagon Suspended

    lagwagon

    Joined:
    Oct 12, 2014
    Location:
    Calgary, Alberta, Canada
    #21
    True. Doing an encrypted backup in iTunes contains the health data. So do iCloud backups because those are encrypted as well. The only backups that won't are normal non encrypted iTunes backups. (iTunes has both options)
     

Share This Page