The Insanity that is Messages/SOAgent CPU Utilization

[RumorConsumer]

Anybody else seeing this? All of my colleagues have this issue with Apple Messages app. During refresh it just goes bananas. Been going on for a while. What gives!

 

[h9826790]

If there is any "animated message" (e.g. heart beat from Apple Watch), delete them should stop the abnormal high CPU usage.

 

[simonsi]

I just quit and reloaded the Messages app, it spiked to 92% or so for a second or so then falls back to near-zero %.

So you are refreshing and the cpu spikes? For how long?

 

[RumorConsumer]

If there is any "animated message" (e.g. heart beat from Apple Watch), delete them should stop the abnormal high CPU usage.

Nobody has an Apple Watch
[doublepost=1527569876][/doublepost]

I just quit and reloaded the Messages app, it spiked to 92% or so for a second or so then falls back to near-zero %.

So you are refreshing and the cpu spikes? For how long?

It’s more like when the Mac is off/sleep then gets woken back up and has to catch back up. Never happens when already running smoothly.

 

[simonsi]

Nobody has an Apple Watch
[doublepost=1527569876][/doublepost]
It’s more like when the Mac is off/sleep then gets woken back up and has to catch back up. Never happens when already running smoothly.

I don't understand, a few seconds CPU when there is work to be done then it settles back to trivial/normal is expected behaviour - how is it a problem let alone "insane"???

 

[RumorConsumer]

I don't understand, a few seconds CPU when there is work to be done then it settles back to trivial/normal is expected behaviour - how is it a problem let alone "insane"???

Sorry if this wasn’t clear - it doesn’t go away much of the time. Requires a restart or force quit of processes. I’d call it intermittent - maybe 1/5 times and seems to occur more when in low bandwidth though have seen it in high.

 

[simonsi]

Ah no idea, I haven't seen that. Judging by the lack of other replies it may not be too common.

 

[BrianBaughn]

Post an Etrecheck report.

 

[RumorConsumer]

Post an Etrecheck report.

What’s that?

 

[h9826790]

What’s that?

https://etrecheck.com

 

[3840consulting]

Can confirm that disabling :

com.apple.imagent.plist

com.apple.soagent.plist

com.apple.telephonyutilities.callservicesd.plist

By moving them from ""System/Library/LaunchAgents" to an "System/Library/LaunchAgents-Disabled" folder and rebooting disabled these services (facetime, messages) and ended the log storm. Console logs are MUCH quieter.

Your mileage may vary!

 

[RumorConsumer]

Hoping the move to catalyst changes things up. No more iChat Extreme

 

[RumorConsumer]

Still having this issue from time to time under Monterey 12.1. Totally fresh install no migration.