The merged "will Apple swap / exchange my band?" thread

Discussion in 'Apple Watch Accessories' started by charlituna, Apr 20, 2015.

  1. charlituna macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #1
    so the BF came out with some new info. There's been a change in plans regarding returns to get a different watch. Originally they were planning to just make you have to do a full return and reorder a new watch. But I guess someone pointed out that that they could end up burning a lot of functioning watches that way and that's a silly move.

    So now they will let you exchange the band that came with your watch for another one. within rules.

    1. has to be done via online if that's how you got the watch originally.

    2. has to be for a combo that makes a full SKU. So like if you have a space grey sport and you don't want the black band you are screwed cause there are no other SGSport Skus. but if you have the silver and you got the white band but you want the blue, that's okay.

    3. no band only swaps on the Edition.
     
  2. BeyondtheTech macrumors 68020

    BeyondtheTech

    Joined:
    Jun 20, 2007
    #2
    What do you mean, "has to be done online?" Ordering a replacement band? How does that work if you're already in the store and just want to swap out the band?

    And, to date, isn't online "how everyone got their WATCH originally" being the only way of getting it right now?

    My daughter is getting the White Sport Band and wants to switch it to the Pink Sport Band. I was told, 'just come in and we'll swap out the bands on the spot.'
     
  3. AppleSnitch macrumors member

    Joined:
    Apr 3, 2015
    #3
    Can confirm that this is in fact true.

    Bands will be returned online and swapped out through the online store, we will have nothing to do with it.
     
  4. charlituna thread starter macrumors G3

    charlituna

    Joined:
    Jun 11, 2008
    Location:
    Los Angeles, CA
    #4
    I'm just telling you what he was said. They were told it has to be done online.

    By the time Friday comes around there might be another change in things. Maybe they are working on a software update to make band swaps in store possible. Mind you that doesn't mean that stores will have bands which might also be a factor in the whole thing.
     
  5. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #5
    The issue with swapping in store is sku/tax issues. Online purchases are subject to different tax rates etc complicating things for apple.
     
  6. BvizioN macrumors 68040

    BvizioN

    Joined:
    Mar 16, 2012
    Location:
    Manchester, UK
    #6
    That's absolutely fine with me since I don't plan to get any of the other colors from the Apple's collection. When third party bands do show up, I may consider the white one.
     
  7. Hank3rd macrumors member

    Joined:
    Jul 22, 2014
    #8
  8. sterl320 macrumors 6502

    Joined:
    Apr 3, 2015
    #9
  9. michael31986 macrumors 68030

    Joined:
    Jul 11, 2008
    #10
    Why can't i switch my white sport band for the black sport band if i have the silver sports watch.. i think thats what apple is allowing us to do.
     
  10. Hank3rd, Apr 23, 2015
    Last edited: Apr 23, 2015

    Hank3rd macrumors member

    Joined:
    Jul 22, 2014
    #11
    [​IMG]Not sure if they are telling the truth, but the person on chat said yes!
     
  11. Hank3rd macrumors member

    Joined:
    Jul 22, 2014
    #12
    Sorry. Issues with image.
     

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  12. DravenGSX macrumors 6502a

    Joined:
    Aug 20, 2008
    #13
    From your article:

    "There are other rules. The Apple Watch must be purchased within the last 14 days, and the new band that you choose has to be within the same collection as the Apple Watch you chose, which means no free Milanese Loop for your Apple Watch Sport. The Apple Watch must also have been purchased directly from Apple, either in-store, at a kiosk, or through the Apple Store app.
    Read more at http://www.cultofmac.com/320110/regret-your-apple-watch-band-apple-will-let-you-swap-it-out/#VKeKu5S7gUQwouie.99"


    The black sports band is not part of the silver sports watch collection.
     
  13. JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #14
    Those so-called "Apple Specialists" also informed three members here that the Sport comes with two full bands :rolleyes:
     
  14. toysoldierkid macrumors member

    Joined:
    Feb 16, 2012
    #15
    So that means if I buy a SS with a Sport band I can switch for free to get a Milanese Loop? :eek::eek::eek:
     
  15. Hank3rd macrumors member

    Joined:
    Jul 22, 2014
    #16
    I would think that you can choose from the whole Sport line. I am going to try.
     
  16. DravenGSX macrumors 6502a

    Joined:
    Aug 20, 2008
    #17
    Oh I'm going to try also. I'm not hopeful though.
     
  17. campingsk8er macrumors 6502

    Joined:
    Feb 4, 2011
    Location:
    Elizabethtown, PA
    #18
    I'm assuming that yes, you can switch it out for a Milanese Loop, but you would need to pay the additional cost.
     
  18. Hank3rd macrumors member

    Joined:
    Jul 22, 2014
    #19
    You have to be hopeful. Think positive! If not, I will be using the Click M adapters that I backed on Kickstarter.
     
  19. JayLenochiniMac, Apr 23, 2015
    Last edited: Apr 24, 2015

    JayLenochiniMac macrumors G5

    Joined:
    Nov 7, 2007
    Location:
    New Sanfrakota
    #20
    No, see http://forums.macrumors.com/showthread.php?t=1871075

    - The new band must be within the same collection as the watch and must be an available band option for that watch face.

    The black Sport band is not an available option for the silver Sport face.
     
  20. Ryxmd macrumors regular

    Joined:
    Oct 2, 2014
    #21
    What if you decide to swap the Milanese for the black sport band? Do you get money back?
     
  21. HiItsMe macrumors 6502

    Joined:
    Sep 12, 2014
    #22
    How is the store going to make swaps if they have no bands in Stock?
     
  22. rockyroad55 macrumors 601

    rockyroad55

    Joined:
    Jul 14, 2010
    Location:
    Phila, PA
    #23
    They send you one and you send the old back
     
  23. mark-in-mk macrumors regular

    Joined:
    Mar 24, 2011
    #24
    I think you can swap "across" and up (paying the difference) but not down
     
  24. skimcpip macrumors regular

    Joined:
    Aug 28, 2013
    #25
    There is no "silver sports watch collection." There is a sports watch collection.
     

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