Go figure. They left the carnival Apple store launch frenzy with all of the press and psychology for an impersonal process. They replaced Apple store employees helping customers with food, water, encouragement and replaced them with telephone and chat sessions of no use except for frustrations. They hide behind we told you so delivery date range as their defense. They used to be the best with this kind of stuff. Sounds like their success has gone to their corporate head. They launch what has the potential to be the most personal device of all and substitute technology. If this is their future mentality, time to sell the stock.
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The most personal Apple product ever, sold in the most impersonal way
- Thread starter dysert
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The process of actually comitting money was impersonal, but the dedicated try on sessions was definitely a nice touch. Also remember we are in the pre-order / initial launch cluster**** which obviously didnt go as smoothly as it should, so for us the try-ons were optional and after the fact. Apple will go on selling these things for a long time, and I expext most of the people that eventually end up owning one, will have bought it after a very personal in-store experience. It is just us early adopters that are going to see the present irony before it wanes.
Apple has had several failures at bringing outsiders in to fill big shoes. Angela is one more for the list.