The PC and the printer are connected to different networks

Discussion in 'Mac Accessories' started by redshovel, Jul 27, 2009.

  1. redshovel macrumors 6502

    redshovel

    Joined:
    Nov 19, 2007
    #1
    I have purchased an HP C4580 wireless printer. My main computer is a Macbook Pro and I connect to the internet via a wireless modem/router
    I have managed to get the printer operating in both USB wired and wireless mode over the modem/router with my Macbook Pro running OSX

    I need to run and print from some windows programs so I have Windows 7 running on the Macbook also via Parallels. The printer will work in Windows if the printer is connected to the Macbook via USB but I cannot get the wireless to work in Windows. When running the HP install for it I get the following message:

    The PC and the printer are connected to different networks(237DB2A87D and 66616B65). They must be connected to the same network. This can happen when you use the manufacturer's default network name (SSID) and another nearby network is using the same name.

    I also have tried to connect to the printer via another Vista desktop connected wirelessly to the modem/router and get the same error message so I don’t think its got to do with the fact I have a Macbook, OXS, Parallels etc.

    Can anyone help me with this as I am totally lost.
     
  2. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #2
    What workgroup is the printer set to? Is it the same as your Windows machines?

    Also, I thought that wireless drivers with Windows 7 weren't working in Bootcamp, but I may be wrong. If this is the case, you won't be able to use wireless for anything at all. It won't even show up as a network connection option.

    Can you go into more detail as to how your network is setup? I'm not understanding. Explaining the models of the devices used will help (even if just a brand name).
     
  3. redshovel thread starter macrumors 6502

    redshovel

    Joined:
    Nov 19, 2007
    #3
    Ok will give you as much info as I can here.

    Broadband comes into house via a Sky supplied Sagem Wireless router
    I can connect to the router wirelessly with my MPB using both OSX and Windows 7 via Parallels and NOT Bootcamp.

    I have setup the Wireless HP C4580 printer to print wirelessly from the MBP following the instructions supplied. So I can have printer in another room and print form Word etc from the MPB when in OSX.

    But I also want to use the printer to print wirelessly from my Windows 7 install. Now if I have the printer connected via USB to the Macbook, Windows 7 can detect and install it and I can indeed print from it. But that sort of defects the purpose of a 'wireless printer'. I just cant see to figure out how to get it to work wirelessly with Windows. I have tried to run the wireless install process from the HP Install disc in Windows and get to the 'network diagnostics' stage I get the following message:

    The PC and the printer are connected to different networks(10.211.55.0 and 192.168.0.0). They must be connected to the same network. This can happen when you use the manufacturer's default network name (SSID) and another nearby network is using the same name.

    note - error message above is the actual one I get and not the one with different figures in original post - just copied that off another forum but ti didn't have a solution.
     
  4. geoffreak macrumors 68020

    geoffreak

    Joined:
    Feb 8, 2008
    #4
    Oh, if that is the error message, that makes things much easier. ;)

    Either your Windows machine or your printer is using a static IP address that is outside the range of your network. Make sure that the printer and the Windows machine are set to get their IP assigned to them automatically.

    I'm guessing the computers on your network get IPs in the range of 192.168.0.x, so the device which has given itself an IP of 10.211.55.0 won't be able to connect to the other devices. Seeing as only Windows has this problem, I'm guessing that Windows has given itself a static IP. You can turn this off in the network section in the control panel somewhere (you can tell I haven't used Windows 7 ;) ).
     
  5. redshovel thread starter macrumors 6502

    redshovel

    Joined:
    Nov 19, 2007
    #5
    Right I have got things working now - sort of! :p
    For starters the IP in Windows 7 Parallels install was set to 'auto', so a friend suggested I try manually inputting this, however this caused Windows 7 to stop connecting to the internet and still didn't allow the wireless printer to install.
    In the end I got managed to 'share' the OSX install of the wireless printer with windows 7 using Bonjour. It works but taking a bit longer than normal to start printing.

    On my other Vista desktop the printer installed fine after I restart - so I take it there is some sort of issue with the printer being installed on a 'virtual machine'? and this is why it wont install on the MPB
     

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