Sitting patiently, refreshing my Tracking Number page every 15 minutes or so. Then, BAM! "DELIVERY EXCEPTION". The UPS driver went to the wrong unit in my building, that person wasn't home, I get screwed. When I called UPS to see if I could pick it up at their service center; nope, our service center is closed on Saturdays. And there's no direct contact to the driver. So, screw you UPS.