the software was installed but I can't find the app

Discussion in 'Mac Basics and Help' started by sherby13, Dec 9, 2018.

  1. sherby13, Dec 9, 2018
    Last edited: Dec 9, 2018

    sherby13 macrumors newbie

    Joined:
    Dec 9, 2018
    #1
    I have successfully installed a .pkg file from the internet (game) on my Mac. but I cannot find the app afterwards. happened with other files as well.

    here are the logs from the installer:
    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: @(#)PROGRAM:Install PROJECT:Install-1000

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: @(#)PROGRAM:Installer PROJECT:Installer-934.1

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Hardware: MacBookPro11,4 @ 2.20 GHz (x 8), 16384 MB RAM

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Running OS Build: Mac OS X 10.14.1 (18B75)

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: __CF_USER_TEXT_ENCODING=0x1F5:0x0:0x52

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: TMPDIR=/var/folders/l3/56c4tj096kd0kwv2shbhkgw40000gn/T/

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: HOME=/Users/sherbynator

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: SHELL=/bin/bash

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: Apple_PubSub_Socket_Render=/private/tmp/com.apple.launchd.HE5p7ozqLi/Render

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: SSH_AUTH_SOCK=/private/tmp/com.apple.launchd.MlcRrBofWJ/Listeners

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: PATH=/usr/bin:/bin:/usr/sbin:/sbin

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: LOGNAME=sherbynator

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: XPC_SERVICE_NAME=com.apple.xpc.launchd.oneshot.0x1000000b.Installer

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: COMMAND_MODE=unix2003

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: USER=sherbynator

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Env: XPC_FLAGS=0x0

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: FAR: Lone Sails Installation Log

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Opened from: /Users/sherbynator/Downloads/FAR_Lone_Sails_MacOS-GOG/far__lone_sails_enUS_1_02_20805.pkg

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Failed to open resource at path (null)

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Package Authoring Error: <background_scaling> has an unsupported MIME type: X-NSObject/NSNumber

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Package Authoring Error: <background_alignment> has an unsupported MIME type: X-NSObject/NSNumber

    Dec 10 00:04:13 Sherbys-MacBook-Pro Installer[971]: Package Authoring Error: <layout-direction> has an unsupported MIME type: X-NSObject/NSNumber

    Dec 10 00:04:14 Sherbys-MacBook-Pro Installer[971]: Product archive /Users/sherbynator/Downloads/FAR_Lone_Sails_MacOS-GOG/far__lone_sails_enUS_1_02_20805.pkg trustLevel=202

    Dec 10 00:04:19 Sherbys-MacBook-Pro Installer[971]: InstallerStatusNotifications plugin loaded

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: ================================================================================

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: User picked Standard Install

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: Choices selected for installation:

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: Install: "FAR: Lone Sails"

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: Install: "(null)"

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: far__lone_sails_enUS_1_02_20805.pkg#package.pkg : com.gog.pkg-installer : 0

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: ================================================================================

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: It took 0.00 seconds to summarize the package selections.

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: location = file://localhost

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: -[IFDInstallController(Private) _buildInstallPlanReturningError:]: file://localhost/Users/sherbynator/Downloads/FAR_Lone_Sails_MacOS-GOG/far__lone_sails_enUS_1_02_20805.pkg#package.pkg

    Dec 10 00:04:22 Sherbys-MacBook-Pro Installer[971]: Set authorization level to root for session

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Administrator authorization granted.

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Will use PK session

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Using authorization level of root for IFPKInstallElement

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Starting installation:

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Configuring volume "Macintosh HD"

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Preparing disk for local booted install.

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Free space on "Macintosh HD": 177.66 GB (177657659392 bytes).

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: Create temporary directory "/var/folders/l3/56c4tj096kd0kwv2shbhkgw40000gn/T//Install.9714w8a9R"

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: IFPKInstallElement (1 packages)

    Dec 10 00:04:32 Sherbys-MacBook-Pro installd[431]: PackageKit: Adding client PKInstallDaemonClient pid=971, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

    Dec 10 00:04:32 Sherbys-MacBook-Pro Installer[971]: PackageKit: Enqueuing install with framework-specified quality of service (utility)

    Dec 10 00:04:32 Sherbys-MacBook-Pro installd[431]: PackageKit: ----- Begin install -----

    Dec 10 00:04:32 Sherbys-MacBook-Pro installd[431]: PackageKit: request=PKInstallRequest <1 packages, destination=/>

    Dec 10 00:04:32 Sherbys-MacBook-Pro installd[431]: PackageKit: packages=(

    "PKLeopardPackage <id=com.gog.pkg-installer, version=0, url=file://localhost/Users/sherbynator/Downloads/FAR_Lone_Sails_MacOS-GOG/far__lone_sails_enUS_1_02_20805.pkg#package.pkg>"

    )

    Dec 10 00:04:32 Sherbys-MacBook-Pro installd[431]: PackageKit: Set reponsibility for install to 971

    Dec 10 00:04:41 Sherbys-MacBook-Pro installd[431]: PackageKit: prevent user idle system sleep

    Dec 10 00:04:41 Sherbys-MacBook-Pro installd[431]: PackageKit: suspending backupd

    Dec 10 00:04:41 Sherbys-MacBook-Pro installd[431]: PackageKit: Using trashcan path /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/T/PKInstallSandboxTrash/B161D955-3D71-4F21-AA4B-6320074C839C.sandboxTrash for sandbox /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B161D955-3D71-4F21-AA4B-6320074C839C.activeSandbox

    Dec 10 00:04:41 Sherbys-MacBook-Pro installd[431]: PackageKit: Shoving /var/folders/zz/zyxvpxvq6csfxvn_n0000000000000/C/PKInstallSandboxManager/B161D955-3D71-4F21-AA4B-6320074C839C.activeSandbox/Root (1 items) to /

    Dec 10 00:04:41 Sherbys-MacBook-Pro install_monitor[974]: Temporarily excluding: /Applications, /Library, /System, /bin, /private, /sbin, /usr

    Dec 10 00:04:41 Sherbys-MacBook-Pro installd[431]: PackageKit: Executing script "./postinstall" in /private/tmp/PKInstallSandbox.cabyuT/Scripts/com.gog.pkg-installer.C5Ilig

    Dec 10 00:04:41 Sherbys-MacBook-Pro installd[431]: ./postinstall: ls: support/*.sh: No such file or directory

    Dec 10 00:04:41 Sherbys-MacBook-Pro installd[431]: ./postinstall: xattr: 59:72: execution error: Not authorized to send Apple events to SystemUIServer. (-1743)FAR Lone Sails.app: No such xattr: com.apple.quarantine

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: Installed "FAR: Lone Sails" ()

    Dec 10 00:04:42 Sherbys-MacBook-Pro install_monitor[974]: Re-included: /Applications, /Library, /System, /bin, /private, /sbin, /usr

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: releasing backupd

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: allow user idle system sleep

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: Cleared permissions on Installer.app

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: ----- End install -----

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: 10.2s elapsed install time

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: Running idle tasks

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: Removing client PKInstallDaemonClient pid=971, uid=501 (/System/Library/CoreServices/Installer.app/Contents/MacOS/Installer)

    Dec 10 00:04:42 Sherbys-MacBook-Pro installd[431]: PackageKit: Done with sandbox removals

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: Running install actions

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: Removing temporary directory "/var/folders/l3/56c4tj096kd0kwv2shbhkgw40000gn/T//Install.9714w8a9R"

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: Finalize disk "Macintosh HD"

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: Notifying system of updated components

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]:

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: **** Summary Information ****

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: Operation Elapsed time

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: -----------------------------

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: disk 0.02 seconds

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: script 0.00 seconds

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: zero 0.01 seconds

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: install 11.05 seconds

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: -total- 11.09 seconds

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]:

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: IFDInstallController 283D7A0 state = 5

    Dec 10 00:04:43 Sherbys-MacBook-Pro Installer[971]: Displaying 'Install Succeeded' UI.
     
  2. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    If the game's installer added an icon to your Dock for that game, then that's easy. Right-click on that icon, and choose Options, then "Show in Finder". (If there IS a dock icon, then you really don't need to know where the game is located, just click the icon to open it)
    Otherwise, an installer might install an app in the SAME folder with the installer file - or, more often, in the Applications folder. But, that FAR: Lone Sails game may be controlled by other software, such as GOG, or Steam. THAT software may control where the actual game app is kept - so, you can try looking in your home folder/Library, then the Applications Support folder, then look for folders with familiar names, such as GOG, or Steam, or even a folder with FAR: Lone Sails (or however that might be spelled...)
    (Note: your user Library folder is NOT visible on a default Mac system. But, it is simple to get to: Go to the "Go" menu in the Finder. Press and hold the Option key, and you will see Library appear in that Go menu. That's where that Applications Support folder is located!
    Let us know what you find...
     
  3. sherby13 thread starter macrumors newbie

    Joined:
    Dec 9, 2018
    #3
    thank you g

    Thank you for the reply. unfortunately, I couldn't find the app. I did every step. there was a steam folder in the application support but no luck. empty folders
     
  4. DeltaMac macrumors G3

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #4
    Did the installer put an icon in your Dock, so you can launch the game (even without knowing the actual location of the app)
    Did you try looking for the app by name through spotlight? (The game's name should be the same that was installed, FAR: Lone Sails

    Sounds like you are using that game (or HOPE to use the game) with Steam. Is that correct?
    In that case, your Steam app will know where that game is located (and it will be in a Steam support folder somewhere - probably).
     
  5. sherby13 thread starter macrumors newbie

    Joined:
    Dec 9, 2018
    #5
    I did check in the steam apps in application support. I also opened my terminal to locate the game, still no luck. I can’t understand. Been days I’m trying ...
     
  6. ignatius345 macrumors 68000

    Joined:
    Aug 20, 2015
    #6
    I think what DeltaMac was saying is that if you want to launch the game, open Steam itself and launch it from within Steam.

    If you're just trying to find the actual app file, I don't know, Steam is weird and hides a lot of its stuff within its own libraries and whatnot.
     

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