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The souls whose watch turns out to be defected.

S

shenfrey

macrumors 68030
Original poster
May 23, 2010
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Can you imagine the person getting their watch and it turning out to be damaged or defected in some way, and a replacement only being available June time? I would feel for that person truly.

Could happen to anyone of us, me or you :(
 
Last edited:
shenfrey said:
Can you imagine the person getting their watch and it turning out to be damaged or defected in some way, and a replacement only being available June time? I would feel for that person truly.

Could happen to anyone of us, me or you :(
Click to expand...

With every previous launch, Apple has stock specifically for replacement. My iPhone 6 Plus was express replaced in the first couple of weeks while there was still an extended wait -- I'd expect the same for the watch ;)
 
shenfrey said:
Can you imagine the person getting their watch and it turning out to be damaged or defected in some way, and a replacement only being available June time? I would feel for that person truly.

Could happen to anyone of us, me or you :(
Click to expand...

I doubt it.

I received my defective iPhone 6 plus in the middle of the rush. The Apple Pay didn't work due to a (rare) hardware defect.

I went to the store where none was available for sale. They replaced it immediately. They had inventory expecting such problems.

I expect the same with the Apple Watch.
 
I'm sure they'll have stock on hand for replacements for this kinda of circumstance. You might night be able to go to the local Apple Store for your replacement, but I'm sure calling would see a new one being sent to you next day.
 
apple store always has extra stock for support. when i got my iPad air on launch day it was defective. went to the store and they gave me a new one even when it was out of stock
 
Contrary to popular belief, Apple is pretty good at these little product launches. They've thought of everything, including things that we don't even know about. It's all going to be OK. :cool:
 
shenfrey said:
Can you imagine the person getting their watch and it turning out to be damaged or defected in some way, and a replacement only being available June time? I would feel for that person truly.

Could happen to anyone of us, me or you :(
Click to expand...

With every release they always have units on hand to replace.
 
As a plus, it is really only four pieces of hardware that need to be kept on hand: the two sport units and the ss units, no bands. They can just move the current band to the new unit. Much easier than the phones and iPads with all the different variations.
 
Good grief, this is what came to mind when I first saw this thread:
 

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That's not going to happen because they always stock plenty of white box replacements, even when they're completely sold out of the retail boxes. It'll be easy with the Watch because all they'll do is transfer the existing band to the white box replacement case.

Now, the poor souls will be the anal-retentive ones who insist on a brand new retail box because they're within the 14 day return period and they won't be able to do it in a timely manner.
 
GrumpyMom said:
Good grief, this is what came to mind when I first saw this thread:
Click to expand...

I thought is was a good question. I didn't know the answer when I had a working iPhone 6 Plus with a non working NFC. I was afraid to go the the store that I would leave without a phone. That happened to me years ago with Sprint and a Palm Treo.

I learned about their "white box" replacements. Nothing was in the box but the phone.
 
It's a good question but the tragic tone of it and the "it could happen to you, to me...." part made me think of Eeyore and rain clouds.
 
campingsk8er said:
6 pieces of hardware..
Click to expand...

8...

38mm silver Sport
38mm SG Sport
42mm silver Sport
42mm SG Sport
38mm silver SS
38mm SB SS
42mm silver SS
42mm SB SS

Obviously not counting the Edition watches as I doubt they'll have them just lying around for replacements! I assume each Edition would be checked thoroughly before shipping anyway.
 
cambookpro said:
8...

38mm silver Sport
38mm SG Sport
42mm silver Sport
42mm SG Sport
38mm silver SS
38mm SB SS
42mm silver SS
42mm SB SS

Obviously not counting the Edition watches as I doubt they'll have them just lying around for replacements! I assume each Edition would be checked thoroughly before shipping anyway.
Click to expand...

Oh yeah, whoops! Thanks for correcting me bud! And yeah, I wouldn't really count the edition models in because those are special cases.
 
shenfrey said:
Can you imagine the person getting their watch and it turning out to be damaged or defected in some way, and a replacement only being available June time? I would feel for that person truly.

Could happen to anyone of us, me or you :(
Click to expand...

"Defected" ?? F#^& I hate the Internet.

1000
 
I believe this is relevant now. Rumour has it there are NO replacements despite just how sure many of you were.
 
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