iPad Pro Thin line on 2019 iPad Pro 12.9

Pete Rodgers

macrumors member
Original poster
Jun 18, 2017
69
76
Bethesda, Uk
Bought one of the third gen 12.9's in February. It has developed a very thin black line that runs across the screen about a third of the way up, in portrait mode. It comes and goes. I can live with the line, but I'm wondering if this is a sign of screen problems to come. Anyone else had this line appear and will it get worse?
 

Pete Rodgers

macrumors member
Original poster
Jun 18, 2017
69
76
Bethesda, Uk
Any pics of this issue? Regardless, I’d still take it in and have Apple look at it.
It won't screenshot. Guess that means a hardware issue? The other 'problem' is that I bought it from Amazon, not directly from Apple. Will I have to go through Amazon to get it looked at?
 
Last edited:

Conan86

macrumors 6502
Apr 9, 2012
327
137
Singapore
Take a photo of it physically, issues are easier explained with a good photo..

Regardless where you bought it, the product should be covered under manufacturer warranty which means you should go to Apple..
 

RevTEG

macrumors 6502a
Oct 28, 2012
947
643
San Jose, Ca
Take a pic of it with your phone. You shouldn’t have any issues taking it directly to Apple. I no longer buy Apple products from any other vendor but I once took in a MacBook that I bought Worst Buy... I mean Best Buy. Apple had no issues looking at it.