Because "checking" a brand new computer is a waste of a technician's time. The buyer can do that themselves INSIDE the store. That's why.Why is everyone giving this guy a hard time? I believe he is just trying to get the most out of his purchase and take advantage of the expertise while he is at the apple store.
I think another poster had a good idea. Ask if you can check it out in the store and run a dead pixel check. Just Google it and run it. They'll fight with you a lot less if you JUST purchased the machine. Bringing it back after a few days won't work as well, as you can appeal to the very salesman who sold it to you.I'm going to be buying a macbook within the next week (I'm basically waiting for three identical cheques to clear) and I've been wondering if I need to do anything before leaving the store. I'm thinking along the lines of going to the Genius bar and having them look it over but I don't know if they will. If they do, though, what things would I have them look for?
when i first read that i thought it said the unboxing ceremony involves pornography.. and combined with the camera, i NATURALLY assumed you do your unboxing nekkid..Here's my technique:
1. Go to the Apple Store knowing exactly what I want to purchase.
2. Nervously walk in circles around the item until someone with a black t-shirt and headset appears.
3. Tell them what I want to buy and listen politely while they try to befriend me, sell me .mac, etc.
4. Proceed to checkout with escalating excitement and queasiness (depending on cost of item(s)). At this point, I may be sweating and disoriented.
5. Pay and (Important Part) double-check the receipt and UPC symbol sticker thing on the box to make sure I'm getting what I think I'm getting.
Then I go straight home (ignoring stop signs and other traffic signals) for the unboxing ceremony. I won't describe this ceremony in detail, but it involves photography, a special dance, and general giddiness.
This has always worked for me. YMMV
Yeah, don't care. If that customer is going to waste a technicians time from doing a legitimate troubleshooting session or repair for an existing customer or switcher to make sure someone's BRAND NEW computer is working which is something they can themselves, I say screw it, that customer's too anal to be worth it anyway...An attitude like that is the perfect way to alienate a customer.
Akonradi, don't listen to those jokers. I would be double-checking everything, too. Good luck with your purchase. I hope you enjoy itLook, I have to buy a bus ticket just to get to Indianapolis, then use public transportation to get to the mall and buy the computer. I've been saving for a laptop for almost two and a half years, and I'm not about to get one with problems because I can't just go back and return it. One dead pixel, I can live with. But if it's a lot of them, I don't want to be spending $1400 on that.
If you have a problem with that, don't even bother to reply and say that it would be a waste of their time. If I'm going to fork over that much money to them, the least they could do is help me to make sure that I am getting what I paid for: no defects. It's not like it would take much longer than five minutes...
oh,you dont know how much pain i get while pluging in/out my laptop's charger when i go out or use it downstairs >_<,how much is the extra charger??You might want to check out another power adapter - I have two.
Why? One remains hooked in and tagged to my desk (to keep my desk as tidy as possible - I hate mess) and one in my laptop bag for when I'm on the go and need a charger or even just downstairs.
I hate having to unplug the charger, wrap it up etc then get home and have to tuck all the cables in and plug in etc. Much easier if there is one that lives in the laptop bag and one that lives at my desk.
I believe they are about $79 at apple.com. I'm getting an extra one soon. Read the reviews people are writting about them, not good at all. People are saying the adaptors are melting and sparking. Sound very bad.oh,you dont know how much pain i get while pluging in/out my laptop's charger when i go out or use it downstairs >_<,how much is the extra charger??
Quite rare to be honest.I believe they are about $79 at apple.com. I'm getting an extra one soon. Read the reviews people are writting about them, not good at all. People are saying the adaptors are melting and sparking. Sound very bad.