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Think I broke my Macbook...HELP

J

JReynolds

macrumors 6502
Original poster
Apr 16, 2009
428
0
Where the Air Force sends me
I just installed 4GB memory into my 2.1 ghz white macbook. The memory is from crucial and it is for macs...

I've pushed harder than should be necessary to try and set the memory in the slot. Its in there.

When I turn my macbook on it goes to my log on screen. From there my keyboard and track pad do not work. It wont let me do anything. I can't type my password or move the cursor...?

I'm completely lost!

Any help would be appreciated!
 
If it's under a year old, just go to the apple store or ring up apple and they will sort it, I guarantee you.



James
 
Installed Memory HUGE Problem now!

I just installed 4GB memory into my 2.1 ghz white macbook. I ordered it from crucial and it is mac compatible.
I have pushed hard as hell to make sure it's "set" in properly.
The problem i'm having is now when my mac starts up i cant get it past the log on screen because my keyboard/cursor wont respond.
The power button lets me restart the macbook. I have tried to change back to the original memory but i am still having no luck with the keyboard or cursor.

Any ideas of how to fix it, or even what my options are. It's 14 months old so how much would it cost to take it in to get repaired...?
I'm lost...:confused:
 
Seeing how you're out of warranty (assuming you don't have AppleCare), if you have the interest/knowhow, I'd take the laptop apart and make sure you didn't crack/separate the ribbon cables for the keyboard/trackpad by pressing too hard.
 
So I followed the directions "Press and hold the "D" key before the gray startup screen appears." and nothing happens. I assumed my keyboard was just fried or something BUT... Command S works and brings up that crazy looking screen. Once that screen is up i still cant type anything, i tried typing eject and reboot...nothing
Oh yea now the disk is stuck inside now! :rolleyes:
any suggestions
 
LOL had to cross my fingers while holding down the mouse button. Thank goodness it worked, got my disk back! Guess i'll be driving 2 hours to talk to an apple genius... great.

Thank you for all your help.
 
Have you attempted to Jailbreak an iPhone/iTouch lately? There's a kext that enables recovery mode support that causes the keyboard to randomly stop responding aside from the power button (I had the issue on my Unibody 10.5)

Just curious
 
Last night I got online and made an appt for apple to CALL ME at 10:30am. I received the phone call at 10:33. The women on the phone had me take out my battery and hold down the power button for 10 seconds. That didn't fix anything. We then inserted my OSX disc and held down C. A page came up wanting me to select a language...My cursor was magically unfrozen and i was able to move it! I'm now watching OSX reinstall and hoping this cures it.

Thanks to all who tried to help.

P.S. Apple tech is amazing.
 
Yeah, that should cure whatever problem you were having. Hopefully you chose the "Archive and Install" installation option.
 
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