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Think I can get AT&T to drop the Activation Fee?

Abyssgh0st

Abyssgh0st

macrumors 68000
Original poster
Jan 12, 2009
1,888
9
Colorado
I just signed on for a two year contract, and I was wondering if AT&T might wave it if I put up a fight customer service. Think they might drop it?
 
Do you have reason that they should waive the $36 activation. Did you experience any issues with the activation or initial service activation issues?

Dave
 
I got mine removed because I complained about the activation process on iphone 3g launch date when the system went down. The sytem went down after my activation though.
 
Only problem I really had was it took 16 hours to port my number fully, because before I could not receive phone calls or texts.
 
eplchamps0304 said:
I got mine removed because I complained about the activation process on iphone 3g launch date when the system went down. The sytem went down after my activation though.
Click to expand...

Ahhh.. I remembered that, I thought no one will bring that issue back again. Though the OP should read my post ;)
 
When I first signed up the girl at the ATT store put a note on here screen to waive the activation fee for me on the first months bill, alot of companies do it for new subscribers.....:confused:
 
Yes they can do it but that doesnt mean they will. If you call and get a good rep and treat them nice they probably will. I have never paid an activation fee. Good Luck
 
Abyssgh0st said:
I just signed on for a two year contract, and I was wondering if AT&T might wave it if I put up a fight customer service. Think they might drop it?
Click to expand...

Yes, You can. When I bought my first two iPhones they removed the activation fee. I just bought one for my son in December and put it on the family plan. call ATT two days later asked them to remove the activation fee. Did it with no problem. So call them and if the first person says no, call the next day and you will get it remove. Make sure you call with some kind of billing question.
 
They Will!

I don't know if it is just me but they waived all of mine. I have gotten treated differently from att now that I have an Iphone 3g. They are much nicer!
 
Nice to hear that so many have had thiers waived. Makes me feel better about switching over soon. 3 Lines to be exact, 2 of those are going to be iphones. I really don't think they're going to miss my $90 or so when I'll be paying them into the thousands for aleast the next 2 years and probably more. ;)

Good Luck OP.
 
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