think I've tried everything to fix kernel panic

Discussion in 'MacBook Pro' started by alleyooptroop, Mar 5, 2016.

  1. alleyooptroop macrumors regular

    Joined:
    May 4, 2010
    #1
    I'll try to give all the details as succinctly as possible. I have an early 2011 15" macbook pro. It had started to randomly shut down/restart (which I found out was a kernel panic). I decided to give it a full overhaul:
    -installed new sandisk ssd (replaced the original spinning drive which I repurposed as a second drive to replace the super drive)
    -installed 16gb of ram
    -fresh install of of OS X El Capitan

    as soon as El Capitan was finishing up installing a kernel panic happened. So now I'm assuming it's not a software issue and probably not an issue with the hard drive or ram. As I'm typing (obvi on a different computer) I'm watching the little spinning icon. It doesn't look like it's going to fully boot up. Not really sure where to go from here other than bringing it to a specialist. Was hoping someone here would have suggestions on something else to try. Thanks in advance.
     
  2. throAU macrumors 601

    throAU

    Joined:
    Feb 13, 2012
    Location:
    Perth, Western Australia
    #2
    Could be a video card problem or system board failure.
     
  3. HDFan, Mar 6, 2016
    Last edited: Mar 6, 2016

    HDFan macrumors 6502

    Joined:
    Jun 30, 2007
    #3
    Did you check your kernel extensions?

    You can go to About This Mac/System/Report/Software/Extensions

    or

    In a terminal window:

    kextstat -l | grep -v com.apple

    should show you all of the non-apple extensions. I was having some problems even after reinstalls but found some old extensions that were still being loaded. Went away after I removed them.

    You can also check:

    /Library/Extensions
    /System/Library/Extensions I think all of these are apple so I wouldn't touch.


    Be sure you know what you are doing if you remove them - could be very dangerous to your system!
     
  4. alleyooptroop thread starter macrumors regular

    Joined:
    May 4, 2010
    #4
    And this could happen with a fresh install of El Capitan?
     
  5. HDFan macrumors 6502

    Joined:
    Jun 30, 2007
    #5
    Depends upon how you define "fresh". If you completely wiped your hard disk, did the install, then restored your user data without installing any applications then yes, this would not apply.

    My "fresh" (sorry, maybe bad wording) was to reinstall El Capitan from my recovery disk since it would take me a week to reinstall all of my software.

    The checks above take just a minute or so so I'd check anyway in case something else installed itself as an extension.
     
  6. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #6
  7. alleyooptroop thread starter macrumors regular

    Joined:
    May 4, 2010
    #7
    Thanks CoastalOR. I'll have them check it out. I tried wiping the ssd again and reinstalling the os, this time back down to mavericks. Same thing happens when I try to shut down - kernel panic. here's the problem details:

    Anonymous UUID: 39A33D95-7418-05CA-80C9-E4CE603F12FE

    Sun Mar 6 12:30:46 2016
    panic(cpu 2 caller 0xffffff7f8e46ceaa): "AGC GPU REGISTER RESTORE FAILED : rdar://7254528, VendorID invalid"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.6.22/src/AppleMuxControl/kext/AGCPowerManagement.cpp:1114
    Backtrace (CPU 2), Frame : Return Address
    0xffffff81f6473de0 : 0xffffff800ca22f79
    0xffffff81f6473e60 : 0xffffff7f8e46ceaa
    0xffffff81f6473ea0 : 0xffffff7f8e46f650
    0xffffff81f6473ec0 : 0xffffff800ceb359b
    0xffffff81f6473f20 : 0xffffff800ca4a20a
    0xffffff81f6473fb0 : 0xffffff800cad7607
    Kernel Extensions in backtrace:
    com.apple.driver.AppleMuxControl(3.6.22)[32862231-50BC-3AF6-87A2-703321AE4F90]@0xffffff7f8e461000->0xffffff7f8e474fff
    dependency: com.apple.driver.AppleGraphicsControl(3.6.22)[AA46D551-BE0F-33DA-93A3-8F46197BB36F]@0xffffff7f8e44b000
    dependency: com.apple.iokit.IOACPIFamily(1.4)[045D5D6F-AD1E-36DB-A249-A346E2B48E54]@0xffffff7f8d8ef000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f8d0bf000
    dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[75D81741-64C1-3941-ADFA-9D6B6C434EE4]@0xffffff7f8df8e000
    dependency: com.apple.driver.AppleBacklightExpert(1.0.4)[80899285-3952-30DA-A0F9-357C51E104CF]@0xffffff7f8e45c000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    13F34

    Kernel version:
    Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64
    Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0
    Kernel slide: 0x000000000c800000
    Kernel text base: 0xffffff800ca00000
    System model name: MacBookPro8,2 (Mac-94245A3940C91C80)

    System uptime in nanoseconds: 1756857120576
    last loaded kext at 249624106589: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8eeaf000, size 65536)
    last unloaded kext at 1672626264909: com.apple.iokit.IOUSBMassStorageClass 3.6.0 (addr 0xffffff7f8d4d2000, size 69632)
    loaded kexts:
    com.apple.iokit.IOBluetoothSerialManager 4.2.7f3
    com.apple.driver.AppleHWSensor 1.9.5d0
    com.apple.driver.AudioAUUC 1.60
    com.apple.filesystems.autofs 3.0
    com.apple.iokit.IOUserEthernet 1.0.0d1
    com.apple.driver.AppleUpstreamUserClient 3.5.13
    com.apple.driver.AGPM 100.14.34
    com.apple.driver.AppleMikeyHIDDriver 124
    com.apple.kext.AMDFramebuffer 1.2.4
    com.apple.driver.AppleIntelHD3000Graphics 8.2.4
    com.apple.driver.AppleHDA 2.6.3f4
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleMikeyDriver 2.6.3f4
    com.apple.AMDRadeonX3000 1.2.4
    com.apple.driver.AppleThunderboltIP 1.1.2
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.driver.AppleSMCPDRC 1.0.0
    com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2
    com.apple.driver.AirPort.Brcm4331 700.20.22
    com.apple.driver.AppleSMCLMU 2.0.4d1
    com.apple.driver.AppleHWAccess 1
    com.apple.driver.AppleMuxControl 3.6.22
    com.apple.driver.AppleLPC 1.7.0
    com.apple.kext.AMD6000Controller 1.2.4
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleIntelSNBGraphicsFB 8.2.4
    com.apple.driver.AppleMCCSControl 1.2.5
    com.apple.driver.SMCMotionSensor 3.0.4d1
    com.apple.driver.AppleUSBTCButtons 240.2
    com.apple.driver.AppleUSBTCKeyboard 240.2
    com.apple.driver.AppleIRController 325.7
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeLZVN 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
    com.apple.BootCache 35
    com.apple.driver.XsanFilter 404
    com.apple.driver.AppleUSBHub 683.4.0
    com.apple.iokit.IOAHCIBlockStorage 2.6.0
    com.apple.driver.AppleSDXC 1.5.2
    com.apple.driver.AppleFWOHCI 5.0.2
    com.apple.driver.AppleAHCIPort 3.0.5
    com.apple.driver.AppleUSBEHCI 660.4.0
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 2.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 2.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.driver.AppleIntelCPUPowerManagementClient 217.92.1
    com.apple.nke.applicationfirewall 153
    com.apple.security.quarantine 3
    com.apple.driver.AppleIntelCPUPowerManagement 217.92.1
    com.apple.iokit.IOSerialFamily 10.0.7
    com.apple.kext.triggers 1.0
    com.apple.iokit.IOSurface 91.1
    com.apple.driver.DspFuncLib 2.6.3f4
    com.apple.vecLib.kext 1.0.0
    com.apple.iokit.IOAudioFamily 1.9.7fc2
    com.apple.kext.OSvKernDSPLib 1.14
    com.apple.iokit.IOBluetoothFamily 4.2.7f3
    com.apple.iokit.IOAcceleratorFamily 98.23
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.7f3
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.driver.mDNSOffloadUserClient 1.0.1b5
    com.apple.driver.AppleHDAController 2.6.3f4
    com.apple.iokit.IOHDAFamily 2.6.3f4
    com.apple.iokit.IO80211Family 640.36
    com.apple.iokit.IOFireWireIP 2.2.6
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.AppleBacklightExpert 1.0.4
    com.apple.iokit.IONDRVSupport 2.4.1
    com.apple.driver.AppleGraphicsControl 3.6.22
    com.apple.driver.AppleSMBusPCI 1.0.12d1
    com.apple.kext.AMDSupport 1.2.4
    com.apple.AppleGraphicsDeviceControl 3.6.22
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.IOPlatformPluginFamily 5.7.1d6
    com.apple.driver.AppleSMBusController 1.0.12d1
    com.apple.iokit.IOGraphicsFamily 2.4.1
    com.apple.driver.AppleSMC 3.1.8
    com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
    com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
    com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
    com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7
    com.apple.driver.AppleUSBMultitouch 240.10
    com.apple.iokit.IOUSBHIDDriver 660.4.0
    com.apple.driver.CoreStorage 380.70.2
    com.apple.driver.AppleUSBMergeNub 650.4.0
    com.apple.driver.AppleUSBComposite 656.4.1
    com.apple.driver.AppleThunderboltNHI 2.0.1
    com.apple.iokit.IOThunderboltFamily 3.3.1
    com.apple.iokit.IOUSBUserClient 660.4.2
    com.apple.iokit.IOFireWireFamily 4.5.5
    com.apple.iokit.IOAHCIFamily 2.6.5
    com.apple.iokit.IOUSBFamily 686.4.1
    com.apple.driver.AppleEFINVRAM 2.0
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 278.11.1
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.security.TMSafetyNet 7
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.DiskImages 371.1
    com.apple.iokit.IOStorageFamily 1.9
    com.apple.iokit.IOReportFamily 23
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 2.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.corecrypto 1.0
    com.apple.kec.pthread 1
    Model: MacBookPro8,2, BootROM MBP81.0047.B2C, 4 processors, Intel Core i7, 2.2 GHz, 16 GB, SMC 1.69f4
    Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 512 MB
    Graphics: AMD Radeon HD 6750M, AMD Radeon HD 6750M, PCIe, 1024 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464E00
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1600 MHz, 0x859B, 0x435438473353313630424D2E4D3136464E00
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 (5.106.98.100.22)
    Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: SanDisk Ultra II 960GB, 960.2 GB
    Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
    USB Device: FaceTime HD Camera (Built-in)
    USB Device: Hub
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: Hub
    USB Device: IR Receiver
    Thunderbolt Bus: MacBook Pro, Apple Inc., 22.1


    this is way beyond my knowledge. would the above indicate whether I am experiencing what CoastalOR mentioned?
     
  8. treekram macrumors 6502a

    Joined:
    Nov 9, 2015
    Location:
    Honolulu HI
    #8
    The panic and the backtrace would strongly implicate the GPU so I would agree with CoastalOR. Your time would be better spent getting that looked at first before trying other things.
     
  9. CoastalOR macrumors 68000

    CoastalOR

    Joined:
    Jan 19, 2015
    Location:
    Oregon, USA
    #9
    The kernel panic does show the GPU was involved. Definitely make an appointment to have Apple test it.
     

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