I just left Verizon for the iPhone, and am extremely happy I did. In fact, the Verizon CS rep tried to keep me as a Verizon customer by telling me that they have a phone coming out that's supposedly "better than the iPhone". I just said "Yeah, OK. Please cancel my service anyway." The thing that caught me off guard after I switched is I called AT&T to get a different phone number than the one they assigned me when I activated the iPhone, and I got a real person who picked up after 1 ring! I was amazed! No automated menus or recordings. A very nice person who helped me get the number I wanted. Go figure. Also, I kind of live in a rural area and I get better reception than I did with Verizon. I still wonder how I got by before I had my iPhone. I constantly check and answer e-mail, check stocks. manage my Fantasy Football team, check the weather. I was going to buy a laptop, but I don't see the need. My iPhone does all those things I wanted a laptop for. So, to sum up...do it and don't look back.